Relationship Assistant

Description

Job Summary: Cantu INC is seeking a Relationship Assistant in Araçatuba/SP to provide customer service and administrative and operational support, with emphasis on communication and agility. Key Highlights: 1. Position for Relationship Assistant 2. Focus on customer service and administrative support 3. Dynamic environment with challenges and technology Cantu INC is seeking a **Relationship Assistant** in **Araçatuba/SP.** Answer "yes" or "no" to the questions below and see how well you align with this fast-paced team: Am I a doer? Am I obsessed with the customer? Do I enjoy being challenged by the future? Am I a team player, collaborating for the group’s success? If you answered “yes” to most of these questions, we want you to help transform the tire industry with us! Apply now! We’re eagerly awaiting your arrival! **Responsibilities and Duties** * Perform routine (administrative and operational) tasks under constant guidance; * Provide support across one or more processes within the Customer Service Department (SAC); * Handle digital channel communications (Chat, Contact Us, Reclame AQUI) and toll-free number 0800, as well as other customer service channels; * Record information for other departments when required; * Comply with guidelines established in Cantu INC’s Policy, ensuring adherence through daily activities that promote management, performance against KPIs, and departmental results. **Requirements and Qualifications** * Completed high school education; * Communication skills (proficiency in formal language, both verbal and written); * Prior experience in customer/consumer service is a plus; * Openness to change; * Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). **Additional Information** **Working Hours:** Monday to Friday, schedule to be determined. * **At Cantu INC, you’ll have access to these benefits:** * Meal allowance or food voucher; * Fuel allowance or transportation voucher; * TotalPass; * Health insurance; * Dental insurance; * Pharmacy credit; * Life insurance; * Discount on product purchases; * In-house English classes (per policy); * Education assistance (per policy); * Expertires (our training platform); * New Value (corporate benefits club); * “Refer a Friend” program; * “Talk to Me” program (psychological support); * Zenklub platform – emotional health and wellbeing support; * Partnership with Petlove – pet-related benefits; PPR (Profit Participation Plan; per policy – requires at least 6 months of employment during the fiscal year in which PPR payment is due). * **Inclusive position also available for people with disabilities.** We are the technology and logistics platform enabling comprehensive tire solutions—guiding buyers and supporting sellers. One of the largest tire distributors in Brazil, present in 23 states with over 60 branches and 5 Distribution Centers, plus a pioneering e-commerce platform for tires. We love challenges—and, of course, speed. We plan, execute, correct, and deliver results without wasting time. Challenged by the future, we continuously seek innovative trends and solutions to simplify our customers’ lives. After all, they give meaning to our business. Our purpose is to open pathways for people and businesses, watching everyone grow alongside us—including you! If you’re restless, passionate about challenges and technology—as we are—then this is the right place to start or advance your professional journey. #LetsBuildTheFuture?