Receptionist

Description

Job Summary: In-person, telephone, and WhatsApp customer service, including screening and appointment scheduling, document verification, and support in issuing digital certificates. Key Highlights: 1. Customer service and support for digital certification 2. Assistance in the identity and document validation process 3. Collaborative environment and internal appreciation Salary: R$ 1.736,07 Employment Type: CLT – Permanent Location: Campo Comprido/PR Responsibilities **Receive customers in person, by phone, or via WhatsApp** * Perform intake and routing of customer inquiries * Schedule appointments for certificate issuance/renewal * Guide customers on required documentation * Verify personal or corporate documents (ID card, CPF, articles of incorporation, etc.) * Register data in digital certification systems * Assist in the identity validation process (biometrics, photos, signatures) * Support the issuance, renewal, and revocation of digital certificates (e-CFP, e-CNPJ) Requirements: * **Basic computer skills** * Familiarity with digital certification systems * Strong communication and organizational skills * Attention to detail (essential in this role) * Experience in an accounting office (preferred) * Accounting software proficiency (a plus) Benefits: * Transportation Benefit (Flash card, equivalent to 2 daily trips – usable for public transport or fuel), with 6% payroll deduction; * Meal Allowance: R$ 31.00/day, with 20% payroll deduction; * Free, secure parking * **Structured Career Development Plan** * Monthly social events * Recognition for tenure * Collaborative environment and internal appreciation After gaining experience: **Health and dental insurance (no co-payment)** * Nissei Pharmacy Network * **Structured Career Development Plan** * Gympass (TotalPass) * University partnerships (Uninter and Tuiuti) ⏰ Working Hours Choose one of the following flexible schedules: * 08:00–12:00 / 13:00–17:48 * 08:30–12:00 / 13:00–18:18 * 09:00–12:00 / 13:00–18:48 Compensation: R$1.736,07 per month Benefits: * Medical assistance * Dental assistance * Commercial partnerships and discounts * Free parking * Meal allowance * Transportation allowance Work Location: On-site