Description
Job Summary:
Professional responsible for customer service, medication dispensing, sales, inventory management, and organization in an environment that values development and diversity.
Key Highlights:
1. An environment that values humanity, integrity, and customer focus
2. Opportunities for professional and personal growth
3. A company that promotes access to health and well-being
We are people who care for people. Each one with unique characteristics, stories, and qualities—but all united by the same purpose: living life to the fullest. We are proud of our history, which is why we do our best today without losing sight of tomorrow.
If you value humanity, integrity, customer focus, results-driven performance, sustainability, and innovation in solutions across everything you do, join our team of giants.
What is the work environment like?
We offer an environment where everyone is a protagonist and agent of transformation. We maintain an excellent organizational climate with engaged individuals committed to delivering outstanding results—as well as great growth opportunities for you.
Come check it out!
**Responsibilities and Duties**
* Customer Service: Greet customers courteously and proactively, assist in clarifying doubts, and provide product information—including dosage, usage, and possible side effects.
* Medication Dispensing: Accurately dispense prescribed medications, adhering to pharmacy regulations and procedures. Ensure patients receive appropriate instructions on medication use.
* Sales and Sales Recording: Conduct over-the-counter product sales and accurately record transactions. Process payments via cash, credit card, or other payment methods accepted by the pharmacy.
* Inventory Management: Regularly inspect medication and product stock levels, replenish items as needed, and ensure products remain within their expiration dates. Maintain accurate inventory records.
* Product Knowledge: Stay updated on pharmacy-available products—including their features, benefits, and possible drug interactions.
* Telephone Support: Answer incoming calls professionally and respond to customer inquiries.
* Organization: Maintain an orderly customer service area and shelves. Ensure hazardous products are stored properly and in compliance with safety standards.
**Requirements and Qualifications**
* Completed high school education;
* Basic computer skills;
* Prior experience as a cashier or in customer service is desirable;
* Availability to work on a rotating 6x1 schedule.
WHAT COULD BE A DIFFERENTIATOR:
* Experience in medication dispensing.
**Additional Information**
BENEFITS:
* Meal voucher (per collective bargaining agreement);
* Transportation voucher;
* Health plan, subject to eligibility based on location and position;
* Dental plan, available upon enrollment;
* Life insurance and funeral assistance;
* Online therapy platform;
* Pregnancy program;
* Educational partnerships offering exclusive discounts for employees and dependents;
* Pague Menos Corporate University with courses and training — Up Farma;
* Gold discount at Pague Menos Pharmacies;
* Pharmacy partnership (Epharma), offering payroll-deducted discounts;
We do not discriminate based on race, religion, sexual orientation, gender identity, nationality, disability, or age.
In the history of **Pague Menos**, health and well-being are both origin and purpose. Promoting access to health means expanding freedom, care, and quality of life for millions of Brazilians. We are a Brazilian company, built by people who do good—and committed to delivering health with love to all Brazilians. We operate in every state across Brazil and currently have nearly **1.700 stores and over 28,000 employees**, forming a diverse community that grows together and delivers real impact in people’s lives.
Our story began in 1981 with the opening of our first store in Fortaleza (CE). Since then, we have grown steadily—grounded in valuing people, focusing on customers, sustainability, integrity, achieving results, and innovating in health solutions. Today, we are the **second-largest pharmacy chain in Brazil**, resulting from a strategy combining efficiency, customer proximity, and strengthening our pharmaceutical consulting services.
Our business model integrates products, services, and continuous care. We operate in specialty retail under the *drugstore* concept and have evolved into an integrated health *hub*.
Working here means being part of an environment that values diversity, encourages authenticity, and believes in the power of collaboration. It is a place to grow, contribute, and make an impact every day. Let’s go together?