Description
Job Summary:
The professional will ensure high-quality service at the pharmacy, providing accurate information about medications and products, maintaining organization, hygiene, and stock replenishment across sections, and supporting management and the pharmacist in daily store operations.
Key Highlights:
1. Humanized and efficient customer service at the pharmacy
2. Support for store management and pharmacists in daily operations
3. Organization and inventory control of medications and products
**MORE THAN A MARKET**
The Carrefour Brasil Group is the largest retailer in the country, present in all states and serving over 60 million customers per month. We operate across multiple formats—including Atacadão, Carrefour Retail, Sam's Club, Banco Carrefour, and Carrefour Property—offering diversified solutions for such a pluralistic Brazil. With 130,000 employees, our purpose is to provide accessible, high-quality food for everyone while contributing to a more inclusive and sustainable society.
At Carrefour, we cultivate a daily culture of respect and equity. Valuing diversity is a commitment for Carrefour; therefore, we encourage applications and provide opportunities to diverse professionals—including women, Black individuals, LGBTQIA\+, people with disabilities, and refugees. We also recognize generational diversity and proudly promote opportunities for professionals aged 50\+, whose experience and career paths strengthen our team.
Here, every person can advance professionally. We value development, offering growth opportunities ranging from operational roles to leadership positions.
Join us and be part of this journey!
**FROM WORDS TO ACTION**
Ensure high-quality customer service at the pharmacy, providing accurate information about
medications and products, maintaining organization, hygiene, and stock replenishment across sections, and
supporting management and the pharmacist in daily store operations.
Main Responsibilities:
Customer Service;
Always prioritize humanized and efficient customer service at the pharmacy;
Provide information about store medications and products;
Respond to requests from pharmacists and management;
Verify medications during dispensing together with the pharmacist, ensuring dual verification when required;
Legibly record customer data on controlled or antimicrobial prescriptions and confirm with the pharmacist;
Cashier and Operations;
Accurately register products at the cash register;
Receive purchase payments attentively and in accordance with company policies;
Operate the cash register system and other systems related to pharmacy operations;
Organization and Cleaning;
Keep the counter, convenience refrigerators, medication shelves, and PDV clean and organized;
Ensure cleanliness and organization across pharmacy sections and common areas;
Stock Replenishment and Inventory Control;
Restock merchandise in sections and gondolas, ensuring organized and accessible products;
Verify received medications and products and store them correctly;
Check product and medication expiration dates;
Conduct periodic inventories, monitor inventory levels, and report discrepancies;
Price products accurately, following pharmacy regulations;
Support for Management and Pharmacists;
Carry out tasks and requests assigned by management and pharmacists;
Assist in maintaining operations according to company standards;
Collaborate with pharmacists in organizing controlled medications, following internal procedures and current legislation.
Requirements:
Completed high school; completed or ongoing higher education is a plus;
Basic knowledge of Excel and Office suite;
Experience in the pharmaceutical field or retail is desirable;
Customer service experience;
Organization, attention to detail, and commitment to quality and safety.
Behavioral Competencies:
Courteous and efficient customer service;
Ability to follow instructions and internal procedures;
Clear and assertive communication;
Organization, discipline, and proactivity;
Teamwork and collaboration with colleagues and managers.
Do you identify with this profile? Apply now and let’s change the world through food!
Minimum Education Level: High School (Secondary Education)
* Medical and Dental Assistance
* Life Insurance
* Partnership with Sesc
* Optical Reimbursement
* Pharmacy Benefits
* Profit and Results Sharing
* Carrefour Card discount for purchases across the network
* Totalpass
* On-site cafeteria
* Transportation Allowance