Job Summary: The professional will be responsible for customer service, dispensing medications, inventory management, and sales in an environment that values development and integrity. Key Highlights: 1. Work environment that values humanity and integrity 2. Customer focus and exceeding performance goals 3. Opportunities for professional growth We are people who care for people. Each of us has unique characteristics, stories, and qualities, yet we are all united by the same purpose: to live life fully. We take pride in our history, so we strive to do our best today while keeping an eye on tomorrow. If you value humanity, integrity, customer focus, exceeding performance goals, sustainability, and innovation in solutions in everything you do, join our team of giants. What is the work environment like? We offer an environment where everyone is a protagonist and agent of change. We have an excellent organizational climate with engaged people committed to delivering outstanding results, as well as great growth opportunities for you. Come check it out! **Responsibilities and Duties** * Customer Service: Greet customers courteously and proactively, assist in clarifying doubts, and provide information about products, including dosage, usage, and possible side effects. * Medication Dispensing: Accurately dispense prescribed medications, following pharmacy regulations and procedures. Ensure patients receive appropriate instructions regarding medication use. * Sales and Sales Recording: Conduct sales of over-the-counter products and accurately record transactions. Process payments in cash, credit card, or other payment methods accepted by the pharmacy. * Inventory Management: Regularly check stock levels of medications and products, replenish items as needed, and ensure products are within their expiration dates. Maintain accurate inventory records. * Product Knowledge: Stay updated on available pharmacy products, including their features, benefits, and possible drug interactions. * Telephone Support: Answer phone calls professionally and respond to customer inquiries. * Organization: Keep the customer service area and shelves organized. Ensure hazardous products are stored properly and in compliance with safety regulations. **Requirements and Qualifications** * Completed high school education; * Basic computer skills; * Prior experience as a cashier and in customer service is desirable; * Availability to work on a 6x1 rotating schedule. WHAT COULD BE A DIFFERENTIATOR: * Experience as a cashier and in customer service. **Additional Information** BENEFITS: * Meal allowance (as per collective bargaining agreement); * Transportation allowance; * Health insurance plan, subject to eligibility based on location and position; * Dental plan via voluntary enrollment; * Life insurance and funeral assistance; * Online therapy platform; * Pregnancy program; * Educational partnerships offering exclusive discounts for employees and dependents; * Pague Menos Corporate University with courses and training \- Up Farma; * Gold discount at Pague Menos pharmacies; * Pharmacy partnership (Epharma), with payroll deductions; We do not discriminate based on race, religion, sexual orientation, gender identity, nationality, disability, or age. In the history of the **Pague Menos and Extrafarma Pharmacy Networks**, health and well-being are both origin and purpose. For us, promoting access to healthcare means freedom and dignity. We are a Brazilian company built by people passionate about people. Present in all states across the country, we are giants—and diverse—by nature! Our story began in 1981, when we opened our first store in Fortaleza-CE, and through **humanity**, **exceeding performance goals**, **customer focus**, **sustainability**, **integrity**, and **innovation in solutions**, we became the second-largest pharmacy network in Brazil. Our business model focuses on selling products and services related to our customers’ health and well-being. We operate in the specialty retail market, following the *drugstore* concept. Our ambition is not only to be a pharmacy network but an **integrated health hub**. Thus, since 2016, we have implemented Clinic Farma—a pharmaceutical consulting service where customers receive individualized treatment follow-up in equipped and comfortable rooms. Today, we are over 25,000 giants united by one purpose: ensuring access to quality healthcare across Brazil so more people can **live fully**. If you love serving others and are someone who cares for people, become a Giant! Here, those who believe and work grow.
João Silva
Indeed · HR
João Silva
Indeed · HR
