Job Summary: Customer service professional for a pharmacy, responsible for dispensing medications, sales, inventory management and organization, in an environment that values human dignity and innovation. Key Highlights: 1. Environment that values human dignity and integrity 2. Professional protagonism and growth within a positive organizational climate 3. Real impact on people's lives and health, delivered with love We are people who care for people. Each of us has unique characteristics, stories, and qualities, yet we are all united by the same purpose: to live fully. We take pride in our history, which is why we do our very best today — without losing sight of tomorrow. If you value human dignity, integrity, customer focus, results-driven excellence, sustainability, and innovation in every solution you deliver, join our team of giants. What is the work environment like? We offer an environment where everyone is a protagonist and agent of transformation. We foster an excellent organizational climate with engaged professionals committed to delivering outstanding results, as well as great growth opportunities for you. Come check it out! **Responsibilities and Duties** * Customer Service: Greet customers courteously and proactively, assist in clarifying doubts, and provide product information—including dosage, usage, and possible side effects. * Medication Dispensing: Accurately dispense prescribed medications in compliance with pharmacy regulations and procedures. Ensure patients receive appropriate instructions regarding medication use. * Sales and Sales Recording: Conduct over-the-counter product sales and accurately record transactions. Process payments via cash, credit card, or other payment methods accepted by the pharmacy. * Inventory Management: Regularly verify medication and product stock levels, restock items as needed, and ensure products remain within their expiration dates. Maintain accurate inventory records. * Product Knowledge: Stay updated on pharmacy-available products, including their features, benefits, and possible drug interactions. * Telephone Support: Answer incoming calls professionally and respond to customer inquiries. * Organization: Maintain an orderly customer service area and shelves. Ensure hazardous products are stored appropriately and in accordance with safety standards. **Requirements and Qualifications** * Completed high school education; * Basic computer skills; * Prior experience as a cashier or in customer service is desirable. * Availability to work on a 6x1 rotating schedule. WHAT MAY BE A DIFFERENTIATOR: * Experience as a cashier or in customer service. **Additional Information** BENEFITS: * Transportation allowance; * Health plan, subject to eligibility based on location and position; * Dental plan, available via enrollment; * Life insurance and funeral assistance; * Online therapy platform; * Pregnancy program; * Educational partnerships offering exclusive discounts for employees and dependents; * Pague Menos Corporate University featuring courses and training — Up Farma; * Gold discount at Pague Menos Pharmacies; * Pharmacy partnership (Epharma), offering payroll-deducted discounts; We do not discriminate based on race, religion, sexual orientation, gender identity, nationality, disability, or age. In the history of **Pague Menos**, health and wellbeing are both origin and purpose. Promoting access to healthcare means expanding freedom, care, and quality of life for millions of Brazilians. We are a Brazilian company built by people who do good—and who are committed to delivering healthcare with love to all Brazilians. We operate across all Brazilian states and currently have nearly **1\.700 stores and over 28,000 employees**, forming a diverse community that grows together and delivers real impact in people’s lives. Our story began in 1981 with the opening of our first store in Fortaleza (CE). Since then, we have grown steadily—grounded in valuing people, focusing on customers, pursuing sustainability, upholding integrity, exceeding results, and innovating in health solutions. Today, we are the **second-largest pharmacy chain in Brazil**, the result of a strategy combining efficiency, customer proximity, and strengthening our pharmaceutical consulting services. Our business model integrates products, services, and continuous care. We operate in specialty retail under the *drugstore* concept and have evolved into an integrated health *hub*. Working here means being part of an environment that values diversity, encourages authenticity, and believes in the power of collaboration. It’s a place to grow, contribute, and make an impact every single day. Let’s go together?
João Silva
Indeed · HR
João Silva
Indeed · HR
