Job Summary: A pharmacy professional focused on customer service, medication dispensing, inventory management, and sales, within an environment that values human dignity. Key Highlights: 1. Leadership and being an agent of transformation 2. Excellent organizational climate and growth opportunities 3. Care for people and purpose We are people who care for people. Each of us has unique characteristics, stories, and qualities, yet we are all united by the same purpose: to live life to the fullest. We take pride in our history, which is why we strive to do our best today while keeping an eye on tomorrow. If you value human dignity, integrity, customer focus, results-driven performance, sustainability, and innovation in solutions across everything you do, join our team of giants. What is the work environment like? We offer an environment where everyone is a leader and an agent of transformation. We foster an excellent organizational climate with engaged individuals committed to delivering outstanding results, along with great growth opportunities for you. Come check it out! **Responsibilities and Duties** * Customer Service: Greet customers courteously and proactively, assist in clarifying doubts, and provide product information—including dosage, usage instructions, and possible side effects. * Medication Dispensing: Accurately dispense prescribed medications in compliance with pharmacy regulations and procedures. Ensure patients receive appropriate instructions regarding medication use. * Sales and Sales Recording: Conduct over-the-counter product sales and accurately record transactions. Process payments via cash, credit card, or other payment methods accepted by the pharmacy. * Inventory Management: Regularly check medication and product stock levels, restock items as needed, and ensure products remain within their expiration dates. Maintain accurate inventory records. * Product Knowledge: Stay updated on available pharmacy products, including their features, benefits, and potential drug interactions. * Telephone Support: Answer incoming calls professionally and respond to customer inquiries. * Organization: Keep the customer service area and shelves organized. Ensure hazardous products are stored properly and in accordance with safety regulations. **Requirements and Qualifications** * Completed high school education; * Basic computer skills; * Prior experience as a cashier and in customer service is desirable; * Availability to work on a rotating 6x1 schedule. WHAT COULD BE A DIFFERENTIATOR: * Experience as a cashier and in customer service. **Additional Information** BENEFITS: * Meal allowance (as per collective bargaining agreement); * Transportation allowance; * Health insurance plan, subject to eligibility based on location and position; * Dental plan, available upon enrollment; * Life insurance and funeral assistance; * Online therapy platform; * Pregnancy program; * Educational partnerships offering exclusive discounts for employees and dependents; * Pague Menos Corporate University featuring courses and training programs — Up Farma; * Gold discount at Pague Menos Pharmacies; * Pharmacy partnership (Epharma), offering payroll-deducted discounts; We do not discriminate based on race, religion, sexual orientation, gender identity, nationality, disability, or age. In the history of the **Pague Menos and Extrafarma Pharmacy Networks**, health and well-being are both origin and purpose. For us, promoting access to healthcare means freedom and dignity. We are a Brazilian company built by people passionate about people. Present in all states across the country, we are giants—and diverse—by nature! Our story began in 1981, when we opened our first store in Fortaleza-CE, and through **human dignity**, **results-driven performance**, **customer focus**, **sustainability**, **integrity**, and **innovation in solutions**, we became Brazil’s second-largest pharmacy network. Our business model centers on selling health- and wellness-related products and services to our customers. We operate in the specialty retail market under the *drugstore* concept. Our ambition extends beyond being just a pharmacy chain—we aim to become an **integrated health hub**. Thus, since 2016, we have implemented Clinic Farma, a pharmacist-led consultation service where customers receive personalized treatment follow-up in equipped and comfortable rooms. Today, we are over 25,000 giants united by one purpose: ensuring quality healthcare access across Brazil so more people can **live life to the fullest**. If you love serving others and are someone who cares for people, come be a Giant! Here, those who believe and work hard grow.
João Silva
Indeed · HR
João Silva
Indeed · HR
