Description
Job Summary:
The professional will be responsible for customer service, medication dispensing, inventory management, and sales in an environment that values diversity and growth.
Key Highlights:
1. Environment that values diversity and personal growth
2. Taking initiative and being an agent of transformation
3. Customer focus and exceeding results
We are people who care for people. Each with unique characteristics, stories, and qualities, yet all united by the same purpose: living life to the fullest. We are proud of our history, which is why we do our best today without losing sight of tomorrow.
If you value humanity, integrity, customer focus, exceeding results, sustainability, and innovation in solutions in everything you do, join our team of giants.
What is the work environment like?
We offer an environment where everyone is a protagonist and an agent of transformation. We have an excellent organizational climate with engaged people committed to delivering outstanding results, as well as great growth opportunities for you.
Come check it out!
**Responsibilities and Duties**
* Customer Service: Greet customers courteously and proactively, helping clarify doubts and providing product information, including dosage, usage, and possible side effects.
* Medication Dispensing: Accurately dispense prescribed medications, following pharmacy regulations and procedures. Ensure patients receive appropriate instructions on medication use.
* Sales and Sales Recording: Conduct over-the-counter product sales and accurately record transactions. Process payments in cash, credit card, or other payment methods accepted by the pharmacy.
* Inventory Management: Regularly check medication and product stock levels, replenish items as needed, and ensure products are within their expiration dates. Maintain accurate inventory records.
* Product Knowledge: Stay updated on pharmacy products, including their features, benefits, and possible drug interactions.
* Telephone Support: Answer phone calls professionally and respond to customer inquiries.
* Organization: Keep the customer service area and shelves organized. Ensure hazardous products are stored appropriately and in compliance with safety regulations.
**Requirements and Qualifications**
* Completed high school education;
* Basic computer knowledge;
* Prior experience as a cashier and in customer service is desirable.
* Availability to work on a 6x1 rotating schedule.
WHAT MAY BE A DIFFERENTIATOR:
* Experience in medication dispensing.
**Additional Information**
BENEFITS:
* Meal allowance (according to collective bargaining agreement);
* Transportation allowance;
* Health plan based on eligibility by location and position;
* Dental plan via voluntary enrollment;
* Life insurance and funeral assistance;
* Online therapy platform;
* Pregnancy program;
* Educational partnerships offering exclusive discounts for employees and dependents;
* Pague Menos Corporate University with courses and training — Up Farma;
* Gold discount at Pague Menos pharmacies;
* Pharmacy partnership, offering payroll-deducted discounts — Epharma;
We do not discriminate based on race, religion, sexual orientation, gender identity, nationality, disability, or age.
In the history of **Pague Menos**, health and well-being are both origin and purpose. Promoting access to health means expanding freedom, care, and quality of life for millions of Brazilians. We are a Brazilian company built by people who do good and are committed to delivering health with love to all Brazilians. We operate in all states across the country and currently have nearly **1.700 stores and over 28,000 employees**, forming a diverse community that grows together and delivers real impact in people's lives.
Our story began in 1981 with the opening of our first store in Fortaleza (CE). Since then, we have grown steadily, grounded in valuing people, focusing on customers, sustainability, integrity, exceeding results, and innovating in health solutions. Today, we are the **second-largest pharmacy chain in Brazil**, resulting from a strategy combining efficiency, customer proximity, and strengthening our pharmaceutical consulting services.
Our business model integrates products, services, and continuous care. We operate in specialty retail under the *drugstore* concept and have evolved into an integrated health *hub*.
Working here means being part of an environment that values diversity, encourages authenticity, and believes in the power of collaboration. It is a place to grow, contribute, and make an impact every day. Let’s go together?