Job Summary: Citizen Experience is seeking a talented and communicative Multitasking Attendant to join an exceptional team, accelerating your career in an environment rich with opportunities and constant challenges. Key Highlights: 1. Being part of an exceptional team that supports and collaboratively innovates 2. Accelerating your career in an environment full of opportunities 3. Facing constant challenges to accelerate your career Citizen Experience is looking for a talented, out-of-the-box **Multitasking Attendant** to join our team. If you possess customer service skills and a communicative personality, this may be the opportunity you've been waiting for! Here, we are part of an exceptional team where we see each other, support one another, respect one another, contribute, motivate each other, and collaborate creatively (this is where the best ideas are born). If you're thinking about accelerating your career in an environment full of opportunities—where career acceleration means not only advancing in positions and responsibilities but also facing constant challenges—don’t miss this opportunity! **Responsibilities and Duties** * Receiving and welcoming citizens; * Guiding users on services provided at the unit, including during contingency situations; * Document screening for service eligibility, issuing queue numbers, collecting fees; * Supporting satisfaction index surveys, organizing queues, and calling queue numbers; * Monitoring service areas and reporting to management in cases of lost persons or children, inappropriate behavior, health issues, or conflicts; * Encouraging users to submit feedback, suggestions, or complaints; * Assisting users with self-service kiosks and equipment; * Participating in internal and external events; **Requirements and Qualifications** * Completed High School education; * Basic Microsoft Office package proficiency. **Additional Information** **We offer a comprehensive benefits package including:** Meal Allowance Food Allowance TotalPass Gym Partnership Zenklub Psychologist Partnership Dental Plan 'Fique Bem' Program (includes nutritionist, financial counseling, and psychologists) Medipreço Pharmacy Partnership Profit and Results Sharing Program (PLR) Childcare Assistance Assistance for Children with Disabilities First-Degree Education Incentive Birthday Day Off We are **CiX - Citizen Experience**, a govtech dedicated to transforming access to public services, simplifying citizens’ lives through innovative solutions, advanced technology, and greater efficiency. Our goal is to integrate physical and digital channels, delivering a seamless experience. Here, we value teamwork, innovation, and commitment to excellence. If you seek a dynamic workplace offering continuous learning opportunities and challenging projects, join our team! \#ForPeople
João Silva
Indeed · HR
João Silva
Indeed · HR
