Intern

Description

Job Summary: Humanized customer service, registration and updating of information, requesting health insurance authorizations, and performing related tasks. Key Highlights: 1. Customer-oriented and high-quality customer service 2. Ensuring confidentiality and security of information 3. Good interpersonal relationships and communication If your purpose is to inspire people to care for people, you are in the right place! Founded in Brasília by biochemists Janete Vaz and Sandra Soares Costa, Grupo Sabin has been operating in the market for over 40 years. We have become a reference group in Diagnostic Medicine, offering more than 7\.300 healthcare services, including clinical analyses, imaging diagnostics, vaccination, and executive check-ups. Sabin also operates in Primary Health Care (PHC) through Amparo Saúde and launched, last year, Rita Saúde — an integrated health services platform. We are recognized across Brazil and Latin America as one of the Best Companies to Work for over 18 consecutive years. Our strong organizational culture thrives in an environment grounded in respect, development, diversity, and inclusion. We have over 6\.700 employees and operate across 12 states and the Federal District, with 323 units distributed from north to south of the country. Want to learn more about our brand? Visit www.sabin.com.br or follow us on our official social media channels: LinkedIn Sabin Medicina Diagnóstica \| Instagram @sabinmedicinadiagnostica \| Facebook Sabin Medicina Diagnóstica \| **Responsibilities and Duties** * Provide humanized and high-quality customer service at business units and/or other designated locations; * Register/update customer information in the service system; * Request health insurance authorizations according to each insurer’s established policy; * Deliver customer service considering all necessary information for exam execution and strictly following company-defined procedures; * Perform other duties pertinent to the position; * Ensure confidentiality and security of information, complying with information security and data protection policies and regulations. **Requirements and Qualifications** * Currently enrolled in an undergraduate or technical program; * Strong interpersonal skills; * Effective communication skills; * Negotiation and persuasion abilities; * Prior experience in customer-facing roles is desirable. **Additional Information** * **Internship Stipend;** * **Benefits designed for your daily life:** Transportation Allowance or Fuel Assistance, Meal Voucher or Food Allowance. A healthcare reference, recognized for people management excellence and female leadership, committed to sustainable best practices and actively engaged in the communities where it operates, Grupo Sabin was founded in Brazil’s federal capital in 1984\. It emerged from the courage and determination of two entrepreneurs, Janete Vaz and Sandra Soares Costa. Today, it unites approximately 7000 employees, all driven by the purpose of inspiring people to care for people. Present in 14 states plus the Federal District, the company delivers healthcare services with excellence, innovation, and socio-environmental responsibility across its 354 units distributed from north to south of the country. Grupo Sabin’s healthcare ecosystem encompasses a portfolio of businesses covering clinical analyses, imaging diagnostics, anatomical pathology, genomics, immunization, and executive check-ups. Additionally, it includes primary healthcare services, supporting population health management through coordinated care programs and pathways offered by Amparo Saúde, and the integrated health services platform — Rita Saúde — a digital solution partnering with pharmacies, physicians, and other healthcare professionals to promote accessible, high-quality, and efficient healthcare. With the goal of fostering entrepreneurship in healthcare, Grupo Sabin launched SkyHub.Bio in 2020 — an innovation hub dedicated to promoting and developing startups, encouraging partnerships, knowledge exchange, and building business models that contribute to the healthcare sector based on science, efficiency, and customer experience. As a solid, visionary national company with well-established values and a genuine commitment to an ESG agenda — delivering healthcare and wellness services to support customers’ health journeys across Brazil — Grupo Sabin maintains the Instituto Sabin. Since 2005, the Institute has implemented impactful social initiatives in communities where the company operates, focusing on improving quality of life, wellbeing, and prosperity while fostering social innovation. To date, the Institute has positively impacted over 1.6 million people and 902 social organizations. Explore our selection processes and stay updated on available positions across Sabin units nationwide. After all, we invest in carefully designed recruitment processes to bring individuals who align with our purpose and values into our Group. *Stay alert and avoid scams! We do not charge any fees at any stage of our selection processes.*