Customer Success Assistant

Description

Job Summary: Level One is seeking a Customer Success Assistant to support client relationship management, information management, and administrative routines, contributing to customer satisfaction. Key Highlights: 1. Support customer success and relationship management 2. Assist with administrative routines and internal controls 3. Integrate into an accounting advisory and consulting team Level One is looking for talented individuals for the **Customer Success (CS) Assistant** position. If you wish to join our team, we invite you to participate in our selection process. **Requirements:** Currently pursuing a degree in Business Administration, Accounting, Financial Management, or related fields. **Responsibilities:** Support the registration and updating of client information in accounting systems (e.g., Domínio, Omie, Conta Azul). Assist with onboarding new clients by collecting documents and registration data. Track and record communications with clients via email, WhatsApp, and internal systems. Schedule alignment meetings and training sessions with both the team and clients. Support the distribution of tasks to accounting, tax, HR, and finance departments. Prepare simple reports on client status and satisfaction. Assist the team in executing administrative routines and internal controls. **Benefits:** Health insurance (50% covered by the company) Dental insurance (100% covered) Starbem (medical, psychological, and nutritional consultations) WellHub (discounts at gyms) Bem Mais Benefícios (Fetrace) Vale Ifood Benefits (R$24.15) Free Ifood Club Birthday Day-Off Pharmacy discounts SESC Location: Cidade dos Funcionários, Fortaleza - CE ***Join Level One Accounting Advisory and Consulting*** Employment Type: Full-time CLT Salary: R$1.789,68 per month Benefits: * Commercial agreements and discounts * Meal allowance Work Location: On-site