Customer Service Representative

R$1,621-2,573/month
Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: Customer service professional responsible for order management, after-sales service, proactive sales, and follow-ups via multiple communication channels. Key Highlights: 1. Multichannel customer support (Facebook, Instagram, WhatsApp, email, phone) 2. End-to-end order management and after-sales service 3. Focus on proactive sales and customer relationship building **Responsibilities:** Customer service via Facebook, Instagram, WhatsApp, Google, email, and phone; order management; receiving orders and accurately completing order forms; after-sales service; proactive sales; follow-ups and reporting. **Requirements:** Completed high school education; prior experience in customer service or call center roles; advanced proficiency in computer skills and social media. **Salary:** 2\.573,21 **Benefits:** Medical assistance, tip R$135,46, food basket R$189,60, transportation allowance, on-site meals. **Notes:** Work schedule: 6x1 (Monday to Friday 08:00 \- 17:00, Saturday 08:00 \- 13:00, with 1 hour deducted during the week); CLT employment contract. Payment: R$1\.621,00 per month Benefits: * Fuel allowance * Food basket * Partner programs and commercial discounts * Transportation allowance Workplace: On-site

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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