Description
Job Summary:
Customer service professional responsible for order management, after-sales service, proactive sales, and follow-ups via multiple communication channels.
Key Highlights:
1. Multichannel customer support (Facebook, Instagram, WhatsApp, email, phone)
2. End-to-end order management and after-sales service
3. Focus on proactive sales and customer relationship building
**Responsibilities:** Customer service via Facebook, Instagram, WhatsApp, Google, email, and phone; order management; receiving orders and accurately completing order forms; after-sales service; proactive sales; follow-ups and reporting.
**Requirements:** Completed high school education; prior experience in customer service or call center roles; advanced proficiency in computer skills and social media.
**Salary:** 2\.573,21
**Benefits:** Medical assistance, tip R$135,46, food basket R$189,60, transportation allowance, on-site meals.
**Notes:** Work schedule: 6x1 (Monday to Friday 08:00 \- 17:00, Saturday 08:00 \- 13:00, with 1 hour deducted during the week); CLT employment contract.
Payment: R$1\.621,00 per month
Benefits:
* Fuel allowance
* Food basket
* Partner programs and commercial discounts
* Transportation allowance
Workplace: On-site