Commercial Administrative Assistant

Description

Job Summary: Commercial customer service and sales support, including quotation management, customer registration, and after-sales assistance. Key Highlights: 1. Comprehensive commercial support and multichannel customer service 2. Quotation management and relationship building with new customers 3. Sales representative assistance and sales & after-sales support Provide commercial administrative support by responding to quotations through Daytona’s customer service channels—email, WhatsApp, and telephone—according to each client’s pricing tables and negotiated terms. Handle all communications with new customers contacting the Base’s channels: register new customers, send login credentials, distribute pricing tables, and complete all logistics-related procedures as implemented by the company. Respond to quotations and provide support to sales representatives assigned to the Base, assisting in sales and after-sales activities. Requirements: Completed high school education, proficient typing skills, prior customer service experience, strong teamwork abilities, proactivity, agility, and proficiency in Microsoft Office. Preference given to candidates with customer service experience in the transportation sector. Experience in internal commercial roles, telesales, or customer service (SAC) is also acceptable. * Meal allowance or food voucher: BRL 37.80 per working day * Transportation voucher (with 6% payroll deduction if applicable) * Group life insurance * Dental plan (BRL 15.56 monthly deduction — effective after probation period) * Health plan (with co-payment — effective after probation period) * Pharmacy card — effective after probation period Starting salary: BRL 1,812.88 Employment type: Full-time, permanent CLT contract Compensation: BRL 1,812.88 per month Benefits: * Medical assistance * Dental assistance * Food allowance * Meal voucher * Transportation voucher Work location: On-site