Job Summary: Provide direct customer service at the pharmacy counter, delivering product information, processing sales, and ensuring courteous and efficient service. Key Highlights: 1. Direct customer service at the pharmacy counter 2. Focus on results and customer satisfaction 3. Organization and restocking of products **Job Description – Pharmacy Counter Attendant** **Position:** Pharmacy Counter Attendant **Department:** Customer Service / Store **Reports to:** Store Manager / Responsible Pharmacist 100% COMMISSION-BASED Job Objective Provide direct customer service at the counter, deliver product information, process sales, and ensure courteous, efficient, and safe service in compliance with pharmacy regulations. Key Responsibilities * Serve customers at the counter, identifying their needs. * Advise on over-the-counter medications (OTCs), hygiene, and cosmetics products. * Refer cases requiring technical guidance or prescription presentation to the pharmacist. * Process sales and register products in the system/POS. * Verify medical prescriptions when necessary and forward them to the responsible pharmacist. * Organize and restock products at the counter and on shelves. * Check expiration dates and conditions of displayed products. * Assist in organizing and cleaning the department. * Contribute to achieving sales targets and promotional campaigns. Requirements * Completed high school education. * Experience in customer service (pharmacy experience preferred). * Strong communication skills and courtesy. * Basic computer literacy. Competencies * Attention to detail and accountability * Organization * Efficiency * Teamwork * Results orientation and customer service focus The Pharmacy Counter Attendant plays a vital role in ensuring quality service, contributing to customer satisfaction and store performance. Employment Type: Full-time, Permanent CLT Compensation: R$1.915,04 – R$3.600,00 per month Benefits: * Medical insurance * Dental insurance Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
