B2B Operations and Projects Assistant

Description

Job Summary: B2B Operations and Projects Assistant to coordinate installations, manage documentation, provide technical support, and prepare reports. Key Highlights: 1. Coordinate installation schedules across multiple locations simultaneously. 2. Manage the flow of technical and commercial documentation for projects. 3. Provide technical support and clarifications to the sales team and customers. NOVA GESTÃO RH AGENCY EMPLOYMENT OPPORTUNITY We are currently conducting a selection process for the following position: Position: B2B Operations and Projects Assistant (Back Office and Technical Support) Work Location: (Santana, SP – North Zone) Working Hours: Monday to Thursday: 08:00–18:00 \| Friday: 08:00–17:00 Salary: R$ 2\.500,00 Benefits: Meal Voucher R$ 31.00/day, Transportation Voucher, Total Pass, Psychological Assistance, Nutritional App, Pharmacy Discounts, Birthday Day Off Main Responsibilities: * Assess technical feasibility of services with telecom operators and Internet Service Providers (ISPs). * Monitor and coordinate installation schedules across multiple locations simultaneously. * Manage the flow of technical and commercial documentation required for project execution and tracking. * Perform detailed registration of corporate clients and orders in the system. * Manage installation processes and record entries in Telecom Expense Management (TEM) software. * Provide technical support and clarifications to the sales team and customers. * Log, monitor, and resolve technical tickets with operators when necessary. * Prepare status reports on tickets and projects for internal tracking. ✅ Requirements: * Minimum 3 years of experience in back\-office roles, B2B commercial/technical support, project coordination, or consultative customer service. * Proven experience in the Telecommunications, IT, or Corporate Services sectors. * Experience coordinating projects involving multiple stakeholders (clients, suppliers, operators). * Completed Bachelor’s degree in Administration, Telecommunications Management, IT, Telecommunications Engineering, or related fields. * Advanced proficiency in CRM systems (Pipedrive preferred) and Advanced Excel. * Knowledge of Telecom Expense Management (TEM) software is a plus. * Excellent verbal and written communication skills, with focus on client and internal team interaction. Employment Type: Permanent Expected Start Date: To be determined ✨ We seek committed, responsible professionals eager for growth. Interested candidates must send their resume indicating the job title to: (Provide agency phone number, WhatsApp, or email) 1195776\-3494 Sulamyta Minimum Education Level: Bachelor’s Degree