Description
Job Summary:
Assist with customer service and order organization, support customers at the counter and via WhatsApp, and assist partner delivery riders.
Key Highlights:
1. Focus on customer service and order organization
2. Support for delivery operations and teamwork
3. Strong communication skills and agility are valued
**Responsibilities:**
* Assist customers at the counter.
* Record and organize orders.
* Serve customers placing pickup orders.
* Assist with and track orders via **WhatsApp**.
* Provide support to partner delivery riders (e.g., iFood) to ensure correct order pickup.
* Support the team in service flow and workplace organization.
**Requirements:**
* Strong communication skills and courtesy in customer interactions.
* Agility and organizational skills.
* Ability to work effectively in a team.
* Prior experience in public-facing roles is preferred but not mandatory.
**Work Schedule:**
* Rotating 5**x2** schedule.
* **One week off on Sunday and Monday; the next week off on Tuesday and Wednesday, alternating.**
* Hours: 2:30 PM to 12:00 AM
Compensation: R$2\.107,00 per month
Benefits:
* Meal allowance
* Transportation allowance
Work Location: On-site