Relationship Assistant

Description

Job Summary: Operational professional responsible for promoting dental products, prospecting customers, maintaining relationships, and supporting marketing activities to achieve sales targets. Key Highlights: 1. Promote products and prospect customers 2. Maintain relationships and ensure customer satisfaction 3. Support marketing and achieve sales targets **Description and Responsibilities:** **Working Hours:** 08:00 to 18:00 **Level:** Operational **Employment Type:** Permanent – CLT 1\. Promote the company's dental products at events, booths, and relationship-building activities, highlighting benefits and differentiators. 2\. Conduct information desks to clarify details regarding plans, coverage, and procedures. 3\. Prospect new customers and companies, strengthening the operator's commercial base. 4\. Maintain active relationships with partner companies and beneficiaries, ensuring satisfaction and contract renewals. 5\. Use the company's communication channels professionally and in accordance with established standards. 6\. Monitor post-sales processes, providing support to resolve pending issues and ensure service continuity. 7\. Record interactions and service requests in the system, keeping the history up to date. 8\. Support marketing and relationship-building initiatives by contributing field insights and beneficiary feedback. 9\. Prepare reports on events and information desks, highlighting outcomes, recurring demands, and improvement opportunities. 10\. Achieve sales targets and performance indicators defined by management. 11\. Monitor promotional and incentive campaigns, actively contributing to maximize results. 12\. Support cancellation reversals and customer retention by proposing negotiation solutions. **Requirements:** * Completed High School; * Experience in relationship management; * 1 year of experience in customer service, sales, or product promotion, preferably in the healthcare sector. **Benefits:** Medical assistance, Dental assistance, Gym allowance, Fuel allowance, Education allowance, Pharmacy allowance, Internal benefits, Corporate mobile phone, Life insurance, Meal voucher, Food voucher, Transportation voucher