Job Summary: A professional responsible for overseeing store operations, supporting the team, managing financial and customer service aspects, and assuming managerial duties in the absence of the Store Manager. Key Highlights: 1. Taking initiative and acting as an agent of transformation in the workplace. 2. Opportunities for professional growth and development. 3. A company that values integrity and customer focus. We are people who care for people. Each of us possesses unique characteristics, stories, and qualities, yet we are all united by the same purpose: to live life fully. We take pride in our history, which is why we strive to do our best today while keeping an eye on tomorrow. If you value humanity, integrity, customer focus, exceeding results, sustainability, and innovation in solutions across everything you do, join our team of Giants. What is the work environment like? We offer an environment where everyone takes initiative and acts as an agent of transformation. We maintain an excellent organizational climate with engaged individuals committed to delivering outstanding results, alongside significant growth opportunities for you. Come check it out! **Responsibilities and Duties** * Oversee store operations; * Conduct daily supervision of cashiers and/or store operators, monitoring form completion, expediting customer service, and assisting the team during peak pharmacy traffic hours; * Support the development of sales spreadsheets, targets, staff schedules, and daily tasks; * Provide customer service; * Manage pharmacy financial matters, including change handling, returns, cancellations, and card transactions; * Perform monthly returns of medications and non-medical items to the distribution center; * Receive the key pouch, verifying the seal number on the "Pouch Delivery Control" log; * Be responsible for receiving the armored vehicle; * Execute monthly price adjustment corrections; * Verify cash amounts dispensed by cashiers (cash withdrawals); * Supplement cashiers’ change funds (coins or bills) as needed; * Assume managerial responsibilities in the absence of the Store Manager. **Requirements and Qualifications** * Currently pursuing a degree in Pharmacy; * Proficiency in computer applications; * Experience leading teams and organizing administrative processes; * Experience in sales and customer service. **Additional Information** BENEFITS: * Meal allowance (per collective bargaining agreement); * Transportation allowance; * Health insurance plan, subject to eligibility based on location and position; * Dental insurance plan, available via enrollment; * Life insurance and funeral assistance; * Online therapy platform; * Pregnancy program; * Educational partnerships offering exclusive discounts for employees and dependents; * Pague Menos Corporate University with courses and training – Up Farma; * Gold discount at Pague Menos Pharmacies; * Pharmacy partnership (Epharma), offering payroll-deducted discounts; We do not discriminate based on color, religion, sexual orientation, gender identity, nationality, disability, or age. In the history of the **Pague Menos and Extrafarma Pharmacy Networks**, health and well-being are both origin and purpose. For us, promoting access to health means freedom and dignity. We are a Brazilian company built by people passionate about people. Present in all states of the country, we are giants—and diverse—by nature! Our story began in 1981, when we opened our first store in Fortaleza-CE, and through **humanity**, **exceeding results**, **customer focus**, **sustainability**, **integrity**, and **innovation in solutions**, we became Brazil’s second-largest pharmacy chain. Our business model centers on selling products and services focused on our customers’ health and well-being. We operate in the specialty retail market, following the *drugstore* concept. We aim not only to be a pharmacy chain but an **integrated health hub**. Thus, since 2016, we have implemented Clinic Farma—a pharmaceutical consultation service—where customers receive individualized treatment follow-up in equipped, comfortable rooms. Today, we are over 25,000 Giants united by one purpose: ensuring access to quality healthcare across Brazil so more people can **live life fully**. If you love serving others and are someone who cares for people, become a Giant! Here, those who believe and work grow.
João Silva
Indeed · HR
João Silva
Indeed · HR
