Job Summary: As a Collection Assistant at WLAN, you are responsible for ensuring the company's financial health by monitoring delinquent customers and negotiating outstanding debts, within a results-driven environment. Key Highlights: 1. Opportunity for individuals with strong communication skills, organizational ability, and an analytical mindset 2. Ensuring the company's financial health and negotiating debts 3. Professional growth plan and real development opportunities **Job Description:** **ABOUT WLAN** We are WLAN, an internet service provider connecting people, ideas, and possibilities across various regions of Pará. Our commitment extends beyond fiber optics: we deliver agility, proximity, and intelligent solutions that simplify our customers' daily lives. Here, every team member plays a pivotal role in ensuring our network remains consistently active, stable, and continuously evolving. **About the Position** **Collection Assistant — On-site — Belém/PA** At WLAN, the Collection Assistant is responsible for safeguarding the company’s financial health through monitoring of delinquent customers and negotiation of outstanding debts. This is an opportunity for individuals with strong communication skills, organizational ability, and an analytical mindset who wish to grow within a structured, results-oriented environment. **Responsibilities** * Contact customers via phone, WhatsApp, and other channels to collect outstanding payments; * Negotiate payment terms and propose solutions for debt resolution; * Update customer information and records in the system; * Monitor agreed-upon payment plans and ensure timely fulfillment; * Issue invoices and support administrative tasks within the department; * Contribute to reducing delinquency rates and improving departmental performance indicators. **Requirements** * Completed high school education; * Strong communication and negotiation skills; * Organizational ability and attention to detail; * Proficiency with systems and administrative routines; * **Prior collection experience preferred;** * Proactive attitude and results orientation. **Benefits and Conditions** * Transportation allowance or fuel subsidy; * Meal allowance; * Health insurance (50% covered by the company); * Internet allowance (subject to availability); * Pharmacy allowance; * TotalPass; * Professional growth plan and real development opportunities. **How to Apply** Interested? Click and good luck! **Location****Employment Type****Work Model** Belém, PA, BR Full-time CLT On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
