Job Summary: We are seeking a Customer Service Assistant to provide support and assistance, ensuring high-quality and efficient service. Key Highlights: 1. Handle and resolve customer inquiries and issues 2. Maintain clear and empathetic communication with customers 3. Collaborate to improve customer service processes Position: Customer Service Assistant Description: We are looking for a Customer Service Assistant to join our team. The professional will be responsible for providing customer support and assistance, ensuring high-quality and efficient service. Responsibilities: * Courteously and effectively handle and resolve customer inquiries and issues. * Schedule customer evaluations with sales consultants. * Record and track customer requests, ensuring proper routing and resolution. * Maintain a clear and empathetic communication standard with customers. * Collaborate with the team to continuously improve customer service processes. Requirements: * Prior experience in customer service. * Strong verbal and written communication skills. * Ability to efficiently resolve problems. * Organizational skills and attention to detail. * Ability to work collaboratively in a team.
João Silva
Indeed · HR
João Silva
Indeed · HR
