Job Summary: We are seeking an organized and communicative Commercial Assistant to work in a dynamic sector, providing customer support, organizing documents, and assisting with administrative routines. Key Highlights: 1. Efficient customer service and support through multiple channels 2. Organization and verification of commercial information and documents 3. Administrative routine support and operational spreadsheet management Are you an organized and communicative person looking for an opportunity to contribute to the growth of our customers? Join our team as a Commercial Assistant! We operate in the dynamic construction materials and hardware sector, and we seek dedicated professionals eager to grow alongside our company. - Provide efficient customer service and support via phone, WhatsApp, and email, ensuring resolution of requests. - Organize and verify commercial information and documents, supporting team routines. - Update and maintain control over operational spreadsheets, performing administrative tasks that support department performance. - Communicate campaigns and bonuses, ensuring understanding and compliance with rules by all involved parties. - Open and manage requests in the system, maintaining accurate records within established deadlines. - Archive and organize documents, both physical and digital, ensuring easy information retrieval. - Support departmental administrative routines, including shipments, protocols, and internal controls. ***ESSENTIAL REQUIREMENTS***: - Minimum 1 year of experience in administrative routines, preferably involving commercial interface or representative support. - Completed high school education; technical training is considered a plus. - Proficiency in Excel and operational-level spreadsheet skills, with excellent organizational ability. **And here’s what we offer:** Meal provided on-site. Pharmacy Benefit Plan – available after 3 months from hire date – payroll deduction. Dental Plan. Health Insurance after 6 months from hire date. Life Insurance. Education incentive partnerships with special discounts. Transportation Allowance (VT). Birthday Day Off. On-site parking. Partnership with Liga (Copel) – special internet package. Partnership with Sesc. Employment model: CLT – on-site. Job type: Permanent CLT position. Work location: On-site