Description
Job Summary:
This person will be responsible for providing customer service, with a focus on maintaining human-centered, high-quality, and excellent service, while performing administrative support and public service.
Key Highlights:
1. Human-centered and excellent customer service
2. Administrative support and public service
3. Seeking passionate individuals committed to continuous development
**Job Details**
--------------------
**What are the challenges of the department and role:**
This person will be responsible for providing customer service for Grupo Fleury.
We seek someone who welcomes, listens to, and understands customers’ needs, focusing on preserving human-centered service without compromising the quality and excellence we highly value.
Administrative Support \- Aimorés Unit
Rua dos Aimorés, 66 \- Bairro Funcionários, Belo Horizonte, MG.
Main responsibilities: Administrative support for the report delivery department and customer service.
We seek candidates with: Completed high school education and experience in public service.
Before applying, please ensure you meet the requirements and align with our purpose.
Our essence inspires our daily work; therefore, we seek people passionate about what they do, who:
* Foster a knowledge-sharing environment, exchanging experiences and enabling interdependence among teams;
* Are constantly evolving, investing in self-development and facilitating others’ growth;
* Promote social awareness of diversity and inclusion, collaborating to build a cooperative environment;
* Identify and anticipate customers’ needs, acting promptly to deliver appropriate, personalized solutions;
* Plan and execute work with excellence to achieve expected results, embracing innovation and agility;
* Generate and implement new ideas, continuously seeking improvements, experimenting with new approaches, and adapting to market changes.
Job Information:
Work Model: On-site
Working Hours: 180 hours/month
Schedule: 6 days on / 1 day off
Working Hours:\- 07:00–13:00 (6 hours on Saturday)
We care for you at every stage of your journey!
Health and Well-being:
* Medical and dental insurance for you and your family;
* On-site clinic or telemedicine services;
* Specialized care programs: pregnancy, adoption, obesity, oncology, and more;
* Access to the OrienteMe platform for therapy sessions and nutritional counseling;
* Extended maternity and paternity leave;
* Access to Wellhub for sports activities and quality-of-life improvement.
Protection and Stability:
* Private pension plan;
* Profit-sharing program;
* Life insurance.
Daily-Life Convenience:
* Food allowance;
* Meal allowance;
* Transportation allowance;
* Childcare assistance;
* Discount club offering deals with stores, pharmacies, travel agencies, beauty services, culture, leisure, and other services.
Development and Education:
* E-learning platform;
* Educational partnerships offering discounts on courses and institutions.
Here, care goes beyond benefits—it’s present at every moment of your journey.
We promote an inclusive culture focused on equity and valuing differences. Our positions are open to all, and, as a symbol of our intentionality, we offer affirmative opportunities.
Our commitment extends beyond compliance with legislation promoting diversity and inclusion. We actively work to increase representation across race, ethnicity, gender, generations, persons with disabilities, and LGBTQIAPN\+, as well as strengthen representation of Black women, Indigenous women, and female heads of household.
To learn more about Grupo Fleury, visit: https://carreiras.grupofleury.com.br/
Grupo Fleury states that participation in its selection processes is free of charge, and no third-party company is authorized to charge fees for job applications, training, educational materials, or any other related expenses.
Other Requirements:
**Requirements**
--------------
### **Minimum Education Level**
**Completed High School (Secondary Education)**### **Other Requirements**