Administrative Assistant - Network Support

Description

Job Summary: We are seeking an Administrative Assistant for Network Support with an agile, dynamic, proactive, and organized profile who enjoys challenges to perform administrative tasks and interface with service providers and the finance department. Key Highlights: 1. Focus on excellent service delivery with empathy and resolution. 2. Customer-centric culture delivering satisfactory results. 3. Opportunity for professional growth and a structured career development plan. **Tato Assist** is a 24-hour assistance and vehicle tracking company. It was founded to deliver outstanding service to its customers, prioritizing empathetic and effective support, as well as assisting them at any time of an incident/claim, vehicle breakdown, towing request, or any other difficulty involving their vehicle. If you identify with a customer-focused culture that delivers satisfactory results, check out this opportunity! We seek an **Administrative Assistant for Network Support** with an agile, dynamic, proactive, organized profile who enjoys challenges. **Responsibilities and Duties** * Various administrative routines; * Direct interaction with service providers and the finance department; * Verification of invoices | amounts | payments and bank entries; * Phone and chat communication with service providers; * Experience managing goals and performance indicators. **Requirements and Qualifications** * Completed high school education; * Experience in telephone customer service; * Experience in administrative routines; * Good computer skills; * Easy access to Estoril neighborhood/BH. **Additional Information** **Employment Type:** CLT **Location:** Estoril/BH \- On-site work **Perks for \#Tato Team Members:** * **CAJU Card** **A flexible card you can use wherever you prefer—whether lunching with coworkers or grocery shopping. Value: R$40 per working day!** * **Transportation Allowance** * **Fuel Allowance** **You choose! You may opt for the transportation allowance (6% payroll deduction) or fuel allowance (R$150 or R$300 depending on distance between residence and workplace, with no salary deduction)!** * **Gympass** **Your health is one of our top priorities—so your gym membership via Gympass is on us! With optional plan upgrades available at a discount.** * **Health Insurance** We jointly offer a co-payment Unimed health plan after the probation period, with no monthly salary deduction! * **Onhappy** **Discounts on flights and hotels, both domestic and international. Welcome voucher worth R$100.00\.** * **Performance Gym** * **Partnerships with Educational Institutions** **To empower you as the protagonist of your career and foster continuous upskilling, we encourage your development with scholarships covering up to 50% of undergraduate, postgraduate, and language courses.** * **Career Development Plan** **With great dedication and relentless pursuit of results, recognition is highly valued here! To reflect that, we offer a structured career development plan so you can grow with us!** * **Day Off** **On your birthday, celebrate however you like!** * **Clube You** **Access to thousands of discounts and benefits across supermarkets, cinemas, pharmacies, hotels, and more!** * **Pet Health Insurance** **Today, pets are part of the family, right? We care about their health too! Therefore, you’ll receive exclusive discounts to enroll in one of the assistance plans offered by our partner AuHappy.** * **Gamification Program** **After achieving your goals, we also have an incentive program to give you that extra boost! Here, goals translate into Ups, which you can redeem monthly for rewards at the Up Store.** * **SESC Card** **Resting and experiencing new things is essential! With our partnership with SESC, you and your dependents can enjoy numerous benefits nationwide—including quality activities and services at low cost.** * Strategic Planning; * Daily Routine Management; * Total Quality Management; * System Development and Automation; * Legal Advisory Services and Civil Litigation Process Management; * Budgetary Management; * Economic and Financial Planning and Advisory; * Outsourcing (Service Provision); * Software Licensing; * Training, Capacity Building, and Personnel Development; * Project and Indicator Management; * Business Process Management (BPM); * Marketing Planning and Execution in Organizations; * Recruitment and Selection; * Branding and Brand Management;