Accounts Assistant

Description

Job Summary: A professional to interact directly with customers and systems, ensuring optimal operational outcomes while adhering to safety procedures. Key Highlights: 1. Direct customer service and assurance of operational results 2. Execution of procedures in accordance with the standard operational procedure 3. Implementation and validation of safety measures in operations **Your challenges will include:** * Interacting directly with customers and working with Opentech systems, taking responsibility for delivering the best possible operational results to customers; * Performing procedures according to the standard operational procedure defined in the process roadmap; * Making phone calls, sending WhatsApp messages, and emails following pre-established standards. * Validating the Operational Checklist and monitoring its execution alongside the driver. * Issuing Boarding Authorizations. * Implementing and validating safety measures for operations in accordance with the client's Risk Management Plan (e.g., escort, decoy, etc.) **Requirements and Qualifications:** * Completed high school education; * Proficiency in Microsoft Office suite. * Experience in GR is a plus. **What We Offer:** ✓ Meal Allowance; Transportation Allowance; National Health Insurance Plan; Dental Insurance Plan; Gympass; Employee Referral Program; Pharmacy Partnership; Life Insurance; Partnerships with educational and language institutions; CLT employment contract; ✓ Working Hours: Rotating 5x2 schedule from 8:00 AM to 5:00 PM — alternate Saturdays from 8:00 AM to 12:00 PM. On-site work model.