Accounting Support

Description

Job Summary: An accounting professional focused on customer service, routine accounting tasks, declarations, and support on tax matters, working in an on-site environment. Key Highlights: 1. Customer service and guidance on tax and accounting matters 2. Execution of routine accounting tasks and issuance of declarations 3. Teamwork with a focus on monitoring and feedback **Your Responsibilities:** Serve customers via official channels (chat, WhatsApp) Escalate critical cases to the Ombudsman (when applicable) Meet defined response deadlines Participate in monitoring sessions and feedback sessions Perform basic queries in ECAC (payment receipts, tax status) Guide customers on: importing OFX statements into the client’s platform, categorizing transactions Issue various declarations requested by customers Accounting department routines: journal entries, accounting reconciliation, trial balance review, closing of balance sheet and income statement (DRE) Submission of extinction declarations \- MEI, Simples Nacional Issuance of DARF IOF \- sicalc web **Requirements:** Currently pursuing or completed undergraduate degree in Accounting Sciences Proficiency in customer service systems (chat, telephone, WhatsApp Business) Knowledge of Excel/Sheets for reporting and controls Strong customer service (SAC) practices Intermediate knowledge of current technical standards Basic understanding of the Simples Nacional taxation regime Basic understanding of the Lucro Presumido taxation regime Knowledge of Simples Nacional declarations **Salary:** To be discussed. **Benefits:** * **Meal Voucher without deduction** \- Caju Benefits Card; * **Transportation Voucher in cash without deduction** \- Use it your way; * **Unimed Health Plan** – 50% covered by Senhor Contábil; * **SulAmérica Dental Plan** \- Everything you need to maintain optimal oral health; * **Birthday Leave** – Your day. Your leave; * **Gympass** – Access to gyms and wellness platforms; * **Pharmacy Benefit** \- Discounts on generic and branded medications; * **Conexa Saúde** \- Free telemedicine and telepsychology services; * **Special Discounts** \- Partnerships with educational institutions to support your academic development; * **Fruits and Juices** \- Daily provision of fruits and juices promoting healthy eating habits; * **Soft Drinks** \- Soft drinks available for lunch, snacks, or relaxation moments; * **SESC Benefit** \- Leisure and cultural options for you and your family. * **Referral Program \-** Your referral may bring a new talent to the team and earn you a reward! On-site work from Monday to Thursday, 8 a.m. to 6 p.m., and Friday, 8 a.m. to 5 p.m. Work Location Rua José Paulino, Centro, 1399, Campinas \- São Paulo, 13013\-000, Brazil Job Type: Direct Hire (CLT) Compensation: R$2\.100,00 \- R$2\.600,00 per month Work Mode: On-site