Description
Job Summary:
Reception professional responsible for attending national and international visitors, providing guidance, scheduling appointments, and offering operational support to ensure smooth facility operations.
Key Highlights:
1. Attending and receiving national and international visitors
2. Providing operational support for events and managing visitor flow
3. Opportunity to develop emotional intelligence and effective communication
DESCRIPTION
Attending and receiving national and international visitors;
Guiding and explaining exhibitions and the premises;
Telephone and email support;
Scheduling guided visits, book consultations, group visits, and academic research visits; organizing and monitoring damaged books or books containing inappropriate content for the venue; daily reporting;
Opening and closing the premises;
Bag storage service;
Umbrella control;
Issuing attendance certificates for visitors;
Visitor flow control;
Conducting customer satisfaction surveys;
Lost and found management;
Announcements (voice announcements) for the premises (opening, events, guided visits, and closing);
Creating the weekly schedule for the premises;
Distributing and managing event tickets;
Supporting events and operational services.
Performing other duties related to the position as directed by the supervisor.
REQUIREMENTS
Intermediate English; Japanese is a plus;
Intermediate Microsoft Office Suite – Word, Excel, and PowerPoint;
**BEHAVIORAL COMPETENCIES:**
Teamwork, emotional intelligence, organization, effective communication, adaptability, interpersonal relationships.
**EXPERIENCE:**
Experience in customer service.
**EDUCATION:**
Currently pursuing or completed undergraduate degree. Position: RECEPTIONIST \- SAO PAULO \| Salary: R$ 2\.570,00\. \| Education: High school diploma. \| Shift: Morning and afternoon. \| Area: Administration. \| Experience: 6 months. \| City: São Paulo / SP