Internal Sales Consultant

Description

Job Summary: The professional will be responsible for sales activities, including customer service, prospecting, and specialized consulting on products and services, aiming to achieve sales targets and enhance customer loyalty. Key Highlights: 1. Active and responsive customer service via telephone, WhatsApp, and email. 2. Provision of specialized consulting and product presentations. 3. Prospecting new customers and negotiating commercial proposals. **Job Description and Responsibilities:** **Working Hours:** 44 Hours per Week **Level:** Operational **Employment Type:** Permanent – CLT **Job Mission** Sells merchandise in retail or wholesale establishments, assisting customers in their selection. Controls the entry and exit of goods. Promotes merchandise sales by demonstrating functionality, offering samples for tasting, or distributing product samples. Informs customers about product features and purchasing advantages. Displays merchandise attractively at strategic sales points with price tags. Restocks sales points, shelves, and counters, and serves customers in stores and markets. Conducts inventory checks to support restocking. Prepares sales reports, promotion reports, demonstration reports, and price research reports. **Requirements:** **Responsibilities** * Provide active and responsive customer service via telephone, WhatsApp, and email; * Deliver specialized consulting on the company’s products and services; * Conduct technical visits and product and service presentations to customers, whenever necessary; * Prospect new customers to expand the client portfolio and market segment; * Stay updated on the company’s products and services; * Prepare budgets and commercial proposals according to client requirements; * Negotiate prices, delivery timelines, and payment terms, adhering to the company’s commercial policies; * Monitor orders through all stages to ensure customer satisfaction until delivery; * Perform post-sales activities and customer retention; * Maintain up-to-date customer records in the company’s internal system and CRM, as well as complete various departmental spreadsheets; * Monitor market trends and competitors to identify emerging trends and opportunities; * Contribute to achieving individual and team sales targets; * Safeguard company assets and equipment; * Participate in trainings, meetings, and seminars offered by the company, whenever required; * Comply with and follow internal company policies; * Perform other duties related to the position, as assigned by management. **Essential Requirements** * Completed high school education; * Experience in commercial roles, preferably in B2B sales; * Proficiency in Microsoft Office and integrated systems; * Availability to work onsite in Bonfim Paulista. **Skills** * Clear and assertive communication; * Organization, proactivity, and time management; * Resilience and persistence; * Punctuality; * Interpersonal relationship skills. **Benefits:** Gym allowance, Internal benefits, Performance bonus, Commissions, On-site meals, Meal voucher, Food allowance, Transportation allowance