Description
Job Summary:
Responsible for greeting customers and visitors, answering calls, organizing documents, and supporting administrative tasks.
Key Highlights:
1. Greeting and directing customers and visitors
2. Supporting administrative tasks and collaborating within the team
3. Organization, task prioritization, and time management
Responsibilities
* Greet customers and visitors, identify their needs, and direct them to the appropriate department.
* Answer and route internal and external phone calls.
* Receive and organize correspondence and documents for the unit.
* Provide basic and accurate information in person or by telephone.
* Support administrative tasks and collaborate with the team to continuously improve processes.
Requirements
* Completed or ongoing high school education, or studying Secretarial Science.
* Minimum of 6 months of experience in this role.
* Proficiency in Microsoft Office Suite.
* Strong verbal and written communication skills.
* Organizational skills, ability to prioritize tasks, and time management.
Preferred Qualifications
* Prior experience in customer service within sales environments.
* Familiarity with management systems such as NBS and Via Nuvem.
* Courses or training in Personal Marketing and Customer Service Techniques.
* Valued behavioral competencies: clear communication, courtesy, proactivity, customer focus, and teamwork.
Compensation: R$1.621,00 - R$2.023,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Education allowance
* Commercial partnerships and discounts
* Meal allowance
* Transportation allowance
Work Location: On-site