Description
Job Summary:
Customer service professional to manage interactions, control access and inventory, and perform administrative tasks, with a focus on delighting customers and organization.
Key Highlights:
1. Customer service and administrative experience
2. Focus on delighting customers and ability to handle adverse situations
3. Organization and initiative in performing duties
REQUIREMENTS:
\*Vocational education in Customer Service or Technical degree in Administration, Secretarial Studies, or related fields.
\*Proven experience in this role or equivalent (minimum 12 months).
\*Basic computer skills and Microsoft Office proficiency.
RESPONSIBILITIES:
\* Customer service;
\* Opening service orders for vehicle installation, inspection, and replacement;
\* Controlling customer access;
\* Verifying virtual acceptance;
\* Receiving payments;
\* Managing inventory of display products and reception supplies;
\* Other duties inherent to the position.
BEHAVIORAL PROFILE:
\* Passion for delighting customers, strong interpersonal skills, initiative, organization, and ability to handle adverse situations.
Employment Type: Full-time CLT
Salary: R$1\.621,00 \- R$1\.900,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Education allowance
* Food basket
* Profit sharing
* Private pension
* Meal voucher
* Transportation voucher