Prime Receptionist Assistant

Description

Job Summary: Dr. Hair is seeking a Prime Assistant/Receptionist to enhance service excellence, with ambition for growth and development. Key Highlights: 1. Greet and direct customers, providing high-quality support and service. 2. Organize the appointment schedule, manage the reception area and rooms. 3. Provide administrative support and assist the commercial team with a focus on transforming lives. *Dr. Hair is an established national leader in non-surgical hair treatments, recognized for its professionalism, technology, and tangible results that transform self-esteem and confidence for countless people across the country.* *Expanding steadily throughout Brazil, Dr. Hair already operates over 20 units and continues structured growth, continuously investing in innovation, training, and service excellence.* *Becoming part of Dr. Hair means joining a solid company with resources, a validated methodology, and a clear purpose of transforming lives!* We seek a Prime Assistant/Receptionist with ambition for growth and development to elevate the excellence of our services. **Your main responsibilities will be:** * Greet customers, provide support, and guide them within the unit. * Answer phone calls, WhatsApp messages, and respond to inquiries courteously. * Organize the unit’s appointment and procedure schedule. * Perform registrations, updates, and maintain medical records/systems. * Support the commercial team in scheduling evaluations and follow-ups. * Maintain organization of the reception area and treatment rooms. * Provide administrative support to the unit’s coordination team. Requirements: **Mandatory:** * Prior experience as a receptionist, unit assistant, or similar role. * In-person and telephone/WhatsApp customer service experience. * Strong verbal and written communication skills, professional demeanor, and empathy. * Organizational skills, attention to detail, and proficiency in administrative routines. * Basic computer literacy and experience using systems/online scheduling tools. * Availability to work in person from Monday to Saturday, with Saturday being a half-day shift. **Preferred Qualifications:** * Experience in aesthetic, health, beauty, or wellness clinics. * Experience in consultative sales or supporting the commercial team. * Ability to interact effectively with highly demanding clients (Prime standard). * Interest in building a career in the commercial field. Benefits **We Offer:** * Fixed remuneration \+ aggressive performance-based variable bonus. * Established protocols and continuous investment in technology. * Internal Training & Development (T&D) programs. * Structured Career Development Plan. * Collaborative environment with close leadership and a focus on development. Do you identify with this opportunity? Apply now!