Description
**Main responsibilities:**
* Customer service;
* Managing information in CRM and ERP systems;
* Preparing quotations and analyzing contracts;
* Conducting follow-ups;
**Personal prerequisites:**
* Critical thinking, attention to detail, and proactivity.
* Strong verbal communication and interpersonal skills;
* Organization and willingness to learn;
* Ability to work effectively in a team;
* Results-oriented mindset and commitment to deadlines;
* Empathy and excellent customer service.
**Professional prerequisites:**
* Proficiency in Microsoft Office suite (especially Excel and Word);
**Desirable qualifications:**
* Basic knowledge of CRM and ERP tools;
* Some experience in customer service;
* Currently pursuing a bachelor's degree in Business Administration, Automation, or related fields;
**Benefits:**
* Unimed health plan (co-payment plan);
* Uniodonto dental plan;
* Group life insurance;
* Benefits card for public transportation, meals, and groceries;
* Profit and Results Sharing Program.