Description
Job Summary:
The professional will ensure vehicle preparation, organization, and delivery, supporting customers with guidance and controlling yard vehicle movement.
Key Highlights:
1. Focus on quality and organization in vehicle delivery
2. Customer support with technical guidance and handling
3. Management and organization of vehicle movement in the yard
**Job Description:**
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Responsibilities:
¿ Monitor and verify daily vehicle delivery schedules and appointments.
¿ Prepare vehicles in advance for delivery, ensuring organization, cleanliness, and general inspection prior to customer release.
¿ Verify aesthetic and technical conditions of sold vehicles.
¿ Perform quality checklist for washing and final preparation prior to delivery.
¿ Notify responsible departments (workshop, technical assistance, or parts) upon identification of damages or inconsistencies.
¿ Support the technical vehicle delivery process, assisting in organization and ensuring the customer receives all necessary guidance regarding basic operation, owner's manual, warranties, and maintenance schedules.
¿ Maneuver vehicles within the yard, adhering to internal safety standards and exhibition layout organization.
¿ Control internal vehicle movement, organizing the yard according to the dealership’s established standard.
¿ Complete internal delivery-related processes in the company system.
Competencies:
¿ Strong communication skills;
¿ Agility (sense of urgency);
¿ Proactivity;
¿ High quality awareness;
¿ Commitment;
**Essential Requirements:**
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Completed high school education:
¿ Customer service experience;
¿ Sales experience preferred;
¿ Training: Basic or intermediate computer skills
(Word/Excel/PowerPoint), depending on dealership needs;
¿ Driver's license category B.
**Employment Type:**
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CLT
**PwD (Persons with Disabilities):**
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NOT APPLICABLE
**Benefits:**
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Semi-annual PPR (Profit-Sharing Program)
Meal Allowance
Transportation Allowance
Health Insurance – Unimed (Co-payment)
Dental Insurance – Porto Seguro (Co-payment)
Life Insurance – Saga Insurance Broker
Psychological Support Program – Acolher Saga
Gym Partnership – Wellhub
Health & Leisure Benefits – SESC
Travel Benefits – Onhappy
Educational Partnerships with Universities
Discounts on vehicle and product purchases
**Work Location:**
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Saga Toyota – Asa Norte and Colorado