**Job Description** --------------------- This position is also inclusive for persons with disabilities (PwDs). Responsible for monitoring all dispatched, shipped, held-at-any-stage, returned, or incident-related shipments, as well as the return process of Proof of Delivery (POD) documentation; formatting, sending, and receiving reports related to such monitoring activities; charting performance indicators; updating freight management systems. **Requirements and Responsibilities** ---------------------------------- What are the requirements? • Completed High School Education • Experience in the operational process of vehicle fleet supply and collection. Among your key responsibilities, you will: 1. Assist in monitoring all shipments (dispatched, reverse logistics, held); 2. Generate pre-invoice reports and monitor scheduling; 3. Systematically update data (TMS); 4. Integrate information across departments to ensure visibility of potential bottlenecks and issues; 5. Ensure shipment traceability and implement corrective actions to guarantee appropriate service delivery; 6. Assist in incident-related and/or cargo claim processes; 7. Assist in internal and carrier-related POD return and control processes; 8. Support maintenance and operation of the Transport Framework and PTQ (Path to Quality), assisting operations in complying with these programs’ processes; 9. Support the carrier qualification process within the Transportation Department; 10. Maintain up-to-date carrier registration documentation; 11. Report and update freight rate table validity periods, and generate reports to track pending items and registration timelines. **Benefits – Here’s what you’ll get:** ------------------------------------------ • Medical Assistance (On-site clinic, no monthly fee, extended to dependents); • Dental Assistance (Employee plan fully covered by DHL, nationwide coverage); • Meal Benefit (Meal voucher or company cafeteria, depending on location); • Transportation Benefit (Transportation voucher or shuttle service, depending on location); • Annual PPR (target of 70% of monthly base salary); • Life Insurance; • Gympass (Nationwide network of partner gyms); • Discount Club (Promotional discounts across multiple categories). **About DHL** --------------- Connecting people, improving lives. Become a DHL professional and experience the essentials of everyday life through top-tier benefits—we prioritize your safety, health, and that of your family. Build your career with us and seize opportunities to grow through multicultural experiences that challenge you daily. This won’t just be another job—it will be your chance to positively impact both the environment and the people inside and outside DHL. As a global company, we value our employees’ diversity as a true strength, and this strength can only be realized if everyone feels they can truly be themselves every day—regardless of ethnicity, religion, sexual orientation, gender, disability, or any other personal characteristic. That’s what we mean by inclusion. Diversity is our strength. Being DHL means maximizing your capabilities.