




Job Summary: This Administrative Support Analyst will translate administrative processes into functional requirements within the Protheus ERP system, providing functional support and optimizing systems. Key Highlights: 1. Working with the Protheus ERP (TOTVS) in administrative routines. 2. Mapping and optimizing administrative processes. 3. Functional support, testing, and implementations in TOTVS Protheus. **Opportunity \- Administrative Support Analyst** **Position Objective:** Understand administrative department routines and translate them into functional requirements for the Protheus ERP system. Analyze and configure the system, provide functional support to users, and assist with testing, user acceptance testing (UAT), and implementations—ensuring efficiency, standardization, and compliance with system standards. **Responsibilities:** * Map and analyze administrative processes (finance, accounting, taxation, cost management, procurement, billing, and HR). * Identify improvements and propose solutions to optimize processes. * Support configuration, testing, and validation of TOTVS Protheus (back-office modules). * Develop KPIs and reports to support decision-making. * Collaborate closely with administrative departments, IT, and end users. **Requirements:** * Bachelor’s degree in IT or related fields, with solid experience in the Protheus ERP (TOTVS). * Strong experience in administrative routines, process analysis and documentation, and the ability to translate business needs into technical requirements. Demonstrated knowledge of TOTVS Protheus back-office modules, with involvement in ERP implementation and enhancement projects. Proficiency in administrative management KPIs and compliance practices. Employment Type: Full-time CLT Benefits: * Medical insurance * Dental insurance * Food allowance * Free parking * Life insurance Work Location: On-site


