Operations Support Analyst

Description

Job Summary: Operations professional to develop and implement automated processes and drive continuous improvement. Key Highlights: 1. Join a global team that values progress and innovation. 2. Participate in automation, innovation, and process improvement projects. 3. Focus on personal and professional development within an inclusive culture. **Career Area:** Operations**Job Description:** **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. **It's Your Time!** **Make Your Career Worth It!** Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines, and diesel-electric locomotives. For 100 years, we have helped our customers build a better, more sustainable world. We are committed to contributing to a lower-carbon future. Our innovative products and services, supported by our global dealer network, deliver exceptional value that helps customers succeed. When you join Caterpillar, you're joining a global team that cares not only about the work we do, but also about one another. We are the creators, problem solvers, and future world builders creating stronger, more sustainable communities. We don’t just talk about progress and innovation here—we make it happen, with our customers, where we work and live. Together, we’re building a better world so everyone can enjoy living in it. If you seek personal and professional growth within a company that embraces inclusivity, equity, respect for differences, and belief in people’s potential, this is the right place. We welcome candidates with disabilities (PCDs) and those representing gender, cultural, ethnic, religious, age, generational, racial, national, and sexual orientation diversity. **Important: Please frequently check the email associated with your application, including spam/junk folders, as this is our primary means of communication. To check your application status, log in to our careers page using your candidate login credentials, as they will reflect any updates.** **Job Summary:** * Develop and implement automated processes, ensuring reliable data for analysis and decision-making. * Drive continuous improvement and apply Lean Manufacturing principles. **Job Profile / Responsibilities:** * Participate in and lead automation, innovation, and process improvement projects. * Monitor and support PQVC (People, Quality, Velocity, Cost) metrics in collaboration with Operations, Quality, and Manufacturing Engineering teams. * Develop reports, charts, and dashboards to support Production Control and Quality processes. * Perform database modeling, structure available information, and conduct critical trend analyses. * Create and standardize activity and information workflows, ensuring data reliability and supporting Production Control and Quality processes. * Manage documentation and conduct process audits. **Basic Qualifications:** * Education: Bachelor’s degree completed or currently pursuing (minimum 50% completion). * Experience: Minimum 2 years of experience in production processes (logistics, manufacturing, quality). * Computer Skills: Proficiency in Office 365 tools (Excel, Word, PowerPoint, Power BI, Power Apps, SharePoint) and programming language knowledge. **Preferred Candidates Should Have:** * Advanced proficiency in Office 365 tools: Excel, Power BI, Power Apps, and SharePoint. * Python development experience. * Intermediate English proficiency. * Knowledge of Lean Manufacturing and Agile methodologies. **Required Job Skills:** Teamwork, Analytical Thinking, Intellectual Curiosity, Organization and Planning, Sense of Urgency, and Effective Communication. **Interested in this challenge and want to grow your career at Caterpillar? Apply now!** **Learn about some of the benefits offered\*:** * Health Insurance * Dental Insurance * Medication Reimbursement * Psychological, Legal, Social, and Financial Support Program * Wellhub * Private Pension Plan * Profit Sharing (PLR) * Meal Allowance * Food Allowance * Christmas Bonus * Transportation Benefit * Life and Personal Accident Insurance * Extended Maternity and Paternity Leave * Employee Resource Groups (Young Professionals, Women in Networking, LAMBDA (LGBTQIA\+), Latino Group, Active in Sports) * Caterpillar reserves the right to modify or change benefits at any time, subject to prior notice and compliance with applicable legal requirements. Benefit eligibility may vary depending on position and location. The Recruitment & Selection team emphasizes that Caterpillar does not use personal emails or domains (@gmail, @hotmail, etc.) to contact candidates. All open positions are posted exclusively through official company channels (www.caterpillar.com/careers.html; https://www.linkedin.com/company/caterpillar\-inc), and official Caterpillar emails always end with the domain **@cat.com**. Additionally, the company never requests any form of payment (bank transfer, PIX, etc.) during the recruitment process. For more information, click the link: https://www.caterpillar.com/pt/careers/apply\-now/help.html \#LI **Posting Dates:** April 1, 2026 \- April 7, 2026 Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply Not ready to apply? Join our Talent Community.