**Here at Riachuelo we connect with you! \#BeRCHLOVER** We exist to connect desires with achievements. And your choosing Riachuelo to build your career is an achievement for us! Here, our more than 40 thousand RCHLOVERS find the best environment to transform themselves and grow together with us. After all, we are fashion, retail, tech, logistics, finance, industry, and the largest fashion company in Latin America! **Let's build together the largest ecosystem of fashion, lifestyle and financial products** **in Brazil!** Our Store team is looking for an Operations Supervisor to join the team! **Remember, our opportunities are open to everyone. At Riachuelo, you'll find** **a diverse environment, based on respect and empathy, where we care for our RCHLOVERS.** **Responsibilities and duties** **The challenges of this role include:** Responsible for commercial departments, managing teams, ensuring the execution of operational procedures and delivery of results. * Motivate and train your team to deliver the best customer service; * Ensure established targets are met; * Diagnose issues and propose alternatives to improve results; * Ensure all Visual Merchandising procedures are followed; * Guarantee the execution of operational procedures, price changes, product restocking and department organization; * Monitor competitors, suggest commercial actions and product improvements; * Offer Riachuelo credit cards and financial products to customers, motivating your team towards this goal; * Define scheduling, shifts and overtime plans together with the management team; * Conduct meetings with the store team; * Select and train new employees; * Deliver trainings according to company standards; * Perform performance evaluations and provide feedback to employees; * Identify and develop talents for succession (PRI); * Accompany visits from other company areas; * Open or close the store according to the schedule. **Requirements and qualifications** **It is very important that you have and/or know:** * Completed or ongoing higher education. * Availability to work closing shifts, weekends and holidays. * Experience in retail, preferably in fashion. **Additional information** **And what are the benefits?** * Medical insurance * Dental insurance * Group life insurance * Totalpass * Educational partnerships * Discounts at Riachuelo * Meal or food allowance * Transportation allowance * Profit and results sharing To learn about all our benefits, visit **www.riachuelo.com.br/carreiras** Liked it? Then apply now! **\#BeRCHLOVER** When you think of Riachuelo, you think of our stores, right? But have you ever stopped to consider what happens before our stores receive the collections that win over Brazil year after year? Today we are more than 30 thousand RCHLOVERS spread across the entire national territory, working in diverse areas with **great passion for fashion!** Beyond our 430+ stores, we have teams at the Corporate Office, at the Factory, Distribution Centers, Contact Center, and many other fronts that work together in an integrated business model that ensures we are **unique** in the Brazilian market. We work with **fashion** to create a **positive impact** directly in our country and **we love what we do**. Our culture guides our actions and relationships, reinforcing our **Brazilian, welcoming and entrepreneurial essence.**