Do you love the world of travel more than anyone else? Then you belong with us! We are **Cativa Operadora**, one of Brazil's largest tour operators, with 25 years of history and over **2 million** passengers boarded. We started in a small office in Porto Alegre and today we are present across every corner of Brazil, connecting dreams, destinations, and people. We are looking for a talented individual to join our Operations team. If you are agile and handle operational control like an expert, this opportunity may be perfect for you! **What you will do here:** * Assist in responding to emails from suppliers; * Forward flight, hotel, or service changes; * Handle offline requests via email; * Request offline quotations from receptive agencies; * Support customer service representatives with common questions; * Resolve issues together with receptive agencies; * Open and complete tasks via Bitrix; * Maintain IDs in the Infotera system. **What we expect from you:** * Communication * Commitment * Time management * Initiative * Organization * Proactivity * Resilience * Teamwork **Basic knowledge in:** * Microsoft Office Suite * Use of operational tools and systems * Geography **What you’ll find here:** A welcoming, engaged team that loves what they do A dynamic work environment where your ideas are welcome Opportunities for learning and growth within the company A collaborative culture with constant cross-departmental exchange **So, are you ready to embark with us?** At Cativa, we believe in people who go beyond — those who want to transform the world through travel experiences. If this resonates with you, come captivate with us! An amazing team is waiting for you \=)
João Silva
Indeed · HR
João Silva
Indeed · HR
