Monitoring and Tracking Operator

Description

Job Summary: The professional will handle alerts, provide support to users of the logistics system, register and maintain data, and identify vehicle anomalies, aiming to ensure high performance across the logistics chain. Key Highlights: 1. Risk management and logistics operations in road transportation 2. User support for logistics systems and monitoring of logistics operations 3. A technology-driven and innovation-focused logistics environment **"We transform the world into a safer place through logistics!"** **About BRK** Founded in 2006, BRK Tecnologia—formerly known as Brasil Risk—is the national leader in risk management, logistics management, and accident prevention in freight road transportation. It is part of the **nstech** group of companies, has 18 years of operation, employs over 1,000 professionals, and operates in more than 12 Brazilian states. **We are driven by technology and innovation, focused on evolving our clients’ businesses and ensuring high performance across the logistics chain.** BRK operates nationwide. Our operational infrastructure guarantees 24/7, 365-day-a-year service. We have over one thousand specialists in risk management, logistics management, and accident prevention, dedicated to meeting all our clients’ needs. More than 50 professionals work exclusively on research and development, creating innovative solutions and continuously improving our services. **We are the world’s most comprehensive Open Logistics technology platform.** **About nstech** Seeking to expand our impact and continue evolving exponentially, in 2021 BRK became part of nstech, a vertical of SK Tarpon. Together with numerous industry-leading companies, we form Latin America’s largest technology ecosystem for logistics and mobility, offering over 100 solutions across the entire logistics chain: shippers, freight and passenger carriers, brokers, insurers, and drivers. nstech is an integration hub connecting hundreds of end-to-end cutting-edge solutions for the logistics chain—where you can resolve all your pain points quickly and without bureaucracy. **Your responsibilities with us will include:** * Handling alerts; * Notifying carriers and clients when incidents occur; * Providing support to BRLOG system users; * Registering new users, carriers, vehicles, origins/destinations in the system; * Ensuring maintenance of locations such as pickup/delivery points, islands, and checkpoints; * Managing no-show cases; * Identifying vehicles with signal mirroring failures, license plate programming errors, missing scheduling, signal removal, signal loss, delays, premature trips, trip cancellations, etc.; * Validating platform functionalities; * Documenting shift handovers among operators **Requirements and Qualifications** * Experience in logistics-related activities; * Completed high school education; a degree (completed or in progress) in logistics is a plus; * Commitment to service quality; * Ability to respond positively and productively to critical situations; * Availability to work on a rotating shift schedule—working Thursday and Friday, weekend off; the following week, off on Thursday and Friday, working Saturday and Sunday Additional Information: * Working hours: 12x36, from 6:00 AM to 6:00 PM Salary: 2.007,65 Our Benefits Include: Transportation Allowance; Meal or Food Allowance (BRL 33.10/day); Unimed Health Insurance; Dr. Alper; Amil Dental Insurance; Zenklub—Online emotional health and self-awareness platform; Gympass and access to SESC; ❤ Life Insurance; Rua Werner Von Siemens, 111 - P01, Bloco C - Lapa, São Paulo - SP, 05069-010 #boraserbrklover