Description
Job Summary:
We are seeking a professional to provide driver support, prospect new travelers, and offer operational support to optimize logistics and cargo transportation processes.
Key Highlights:
1. Active support to drivers and leads via phone and WhatsApp
2. Assistance in converting new drivers for their first trips
3. Support to the manager in optimizing logistics operations
Born from cargo road transportation operations and infused with technological DNA, we combine tradition and over 35 years of market experience to deliver cutting-edge solutions for all stakeholders involved in the country's logistics chain.
**Responsibilities and Duties:**
* Proactively contact our leads via phone and WhatsApp;
* Provide support to drivers facing difficulties;
* Convert drivers who do not currently travel with Sotran into drivers completing their first trips;
* Assist the manager in addressing branch and scheduling demands, as well as monitoring daily loadings, informing the commercial department when necessary about loading statuses or other operational matters;
* Identify potential operational issues and propose solutions.
**Requirements and Qualifications:**
* Completed high school education;
* Driver's license category B;
* Basic computer skills;
* Knowledge of administrative routines, preferably within the transportation/logistics sector.