Description
Job Summary:
The professional will actively contact leads, provide driver support, convert new drivers, and assist the manager with operational requests and shipment tracking.
Key Highlights:
1. Active contact and driver support via phone and WhatsApp
2. Assistance to the manager in operational requests and cargo tracking
3. Identification and proposal of solutions for operational problems
Born from road freight transportation operations and infused with technological DNA, we combine tradition and over 35 years of market experience to deliver cutting-edge solutions for all stakeholders involved in the country's logistics chain.
**Responsibilities and Duties:**
* Actively contact our leads via phone and WhatsApp;
* Provide support to drivers in challenging situations;
* Convert drivers who do not currently travel with Sotran into drivers completing their first trips;
* Assist the manager in addressing branch and cadence-related operational requests, as well as monitor daily shipments, informing the commercial department when necessary about shipment locations or other operational matters;
* Identify potential operational problems and propose solutions.
**Requirements and Qualifications:**
* Completed high school education;
* Driver's license category B;
* Basic computer skills;
* Knowledge of administrative routines, preferably within the transportation/logistics sector.