Browse
···
Log in / Register
Job Summary: Professional responsible for monitoring and managing cargo status, mitigating operational risks, and ensuring smooth communication among all parties. Key Highlights: 1. Preventive action to avoid cargo delays 2. Management and analysis of operational incidents with a focus on mitigation 3. Single point of contact for operational updates with customers and carriers **What will you find here at our company?** An excellent place to work! It is truly gratifying to know that, for our employees, Ypê is considered an excellent place to work! A friendly environment fostering professional development and trust among teams. Our employees see here an opportunity to grow and make history — whether through internal recruitment, development programs, training, or knowledge exchange across all our operations in Brazil. Here, we practice our “owner’s mindset” when admiring each of our products, social projects, and the value of our brand. After all, it is 100% Brazilian and built by people who truly believe in the words of our founder: ***“Hard work conquers all!”***. **Responsibilities and Duties** * Monitor daily **cargo status** (in transit and delivery), acting preventively to avoid delays. * Monitor deliveries to major supermarket chains in São Paulo, respecting receiving time windows and each customer’s specific requirements. * Identify operational risks (hold-ups, delays, invoice discrepancies, rejections) and **act swiftly to mitigate them**. * Record, analyze, and handle operational incidents (damages, shortages, delays, returns, improper scheduling). * Maintain active communication among **carriers, customers, internal departments, and distribution centers (DCs)**, ensuring information flows smoothly. * Prioritize incidents based on impact to cost, service level agreement (SLA), and customer relationships. * Strictly adhere to **communication escalation protocols**, knowing when to escalate issues to higher levels. * Communicate incidents clearly, concisely, and professionally, keeping customers informed even in critical scenarios. * Serve as the single point of contact for operational updates with supermarkets and carriers. * Analyze and approve **logistics costs related to incidents** (daily allowances, redeliveries, storage fees, returns). * Flag opportunities to reduce costs and recurring operational issues, and actively drive cost reduction. * Identify failure patterns and support the development of corrective and preventive actions. * Populate basic incident and performance controls, reports, and dashboards. * Adopt a **continuous improvement mindset**, suggesting simple, practical daily adjustments. **Requirements and Qualifications** * Bachelor’s degree completed or in progress in Logistics, Administration, or related fields — Mandatory; * Microsoft Office Suite — Desirable; * SAP — Desirable. **Worth noting:** Monday to Friday, 08:00–17:00; Saturday, 08:00–12:00 **Additional Information** **See what we offer:** **Our Benefits – Caring for You at Every Stage of Life** ============================================================== At Ypê, we believe our people deserve well-being, security, and real growth opportunities. That’s why we offer a benefits package thoughtfully designed to support your health, development, family, and quality of life — always with care and attention, the Ypê way. ***(Benefits may vary depending on location and work model.)*** **Your Health Always First** -------------------------------- * Health and dental insurance plans * Telemedicine * On-site dental clinic * “Cuidar” Program: comprehensive physical, emotional, and social assistance for you and your family * Free flu vaccination * Life insurance with coverage up to 24 monthly salaries * Extended maternity leave of 180 days **Development to Go Even Further** -------------------------------------------- * Tuition assistance for you and your dependents * Educary – education program for youth and adults **Well-being, Recognition, and Quality of Life** -------------------------------------------------- * Monthly basket of Ypê products * Christmas basket and children’s kit for your kids * Cafeteria offering breakfast, lunch, and dinner * Food allowance * Meal voucher * Payroll-deductible loan * Private pension plan * PPR – Profit Sharing Plan * Chartered bus or transportation allowance to facilitate your daily commute * Gym benefit (Wellhub), encouraging an active and healthy lifestyle * Chartered bus or transportation allowance to facilitate your daily commute * On-site dental clinic If you possess the above experience and competencies, we’re looking for someone just like you! And if this role doesn’t quite fit, please share it — and help make a difference! ***At Ypê, we value respect and diversity in all its forms and pluralities that make each person unique — including People with Disabilities, Race and Ethnicity, Age, Gender, Beliefs, Sexual Orientation, and Gender Identity. Thus, we invite everyone to participate in our selection processes. \#EveryoneCounts*** Founded in 1950, Ypê is a 100% Brazilian company and a leader in the hygiene and cleaning segment, committed for over 70 years to people’s well-being, quality of life, and health. **Our culture aims to uphold our core values: Care, Honesty, Humility, Disciplined Work, Owner’s Mindset, Simplicity, and End-to-End Quality.** Headquartered in Amparo, inland São Paulo, Ypê operates five additional manufacturing units: Salto (SP), Anápolis (GO), Goiânia (GO), Simões Filho (BA), and Itapissuma (PE). We offer a diverse product portfolio organized into three categories: home cleaning, laundry care, and personal hygiene. We seek people who transform environments, live with optimism, and always strive to do their best — for consumers and for the business. People driven by innovation, who adapt quickly, act like owners, fulfill commitments, and take actions that contribute to the future of our people and our planet. **Shall we create a world that inspires care?** We are more than 7,000 employees who believe in the power to transform the world. If you think the same, join us!
