If you are passionate about technology, enjoy solving problems, and supporting people in using tools and systems, this opportunity may be for you. We are the most comprehensive platform for development, manufacturing, and distribution of diagnostic solutions in Brazil. Here, we value people who have spark in their eyes, a strong desire to learn, and the drive to make a difference in the company’s daily operations. Apply now! We want to meet you! **Responsibilities and Duties** * Provide on-site and remote technical support to users, handling tickets related to system failures, networks, printers, emails, access issues, and equipment; * Perform preventive and corrective maintenance on IT equipment, including desktops, notebooks, printers, peripherals, and network devices; * Support the installation and configuration of software and operating systems, following IT department standards; * Manage and organize technology assets, maintaining up-to-date records of equipment, licenses, configurations, and internal movements; * Open, track, and close support tickets in the service management system, ensuring accurate logging of all requests; **Requirements and Qualifications** **Education:** Currently enrolled in a technical or undergraduate program in Information Technology, Information Systems, Computer Networks, or related fields. **Technical Requirements:** Basic knowledge of hardware (notebooks, desktops, and mobile devices); Fundamental understanding of networking, cabling, and device configuration; Knowledge of operating system installation and maintenance; Familiarity with **Smartsheet** will be considered a plus. **Required Experience:** **6 months to 1 year of experience in technical support or related IT roles.** **Skills We Seek:** Organized and disciplined profile; Proactivity and creativity in problem-solving; Strong communication and interpersonal skills; Flexibility for occasional travel to the **Extrema and Bragança Paulista** locations when required. **Additional Information** * Meal or Food Allowance; * Medical and Dental Assistance; * Transportation Allowance; * Life Insurance; * Wellhub; * Birthday Day-off; * Location: Av. Queiroz Filho, 1560 – Vila Hamburguesa (Next to Vila Lobos-Jaguaré Station); * Working Hours: 8 AM to 6 PM (Mon–Thu) and 8 AM to 5 PM (Fri); * Work Model: 100% On-site. We are over 230 professionals who believe that an accurate, preventive, agile, and easily accessible diagnosis is essential to improving people’s quality of life. This belief makes us a dynamic and ever-evolving company. Therefore, every day we strive to deliver solutions to laboratories, hospitals, pharmacies, and drugstores across the country through the production and distribution of reagents and equipment enabling optimal patient diagnosis. We know our greatest asset is people — both those we serve with our solutions and those who work with us to become a benchmark in trust, credibility, quality, transparency, and agility. That is why our culture is human-centered, inspiring, and inclusive — here, you take center stage. Welcome aboard — thank you for choosing to build your story with Vyttra. : )
João Silva
Indeed · HR
João Silva
Indeed · HR
