Internal Sales Assistant

Description

Job Summary: The professional will work as an Internal Sales Assistant, focusing on commercial support, customer service, and assisting sales routines to streamline processes and ensure quality. Key Highlights: 1. Comprehensive commercial support and customer service via multiple channels. 2. Support in commercial negotiations and tracking of requests and pending items. 3. Proactive customer relationship management to foster loyalty and satisfaction. We are seeking a professional to work as an Internal Sales Assistant, with a focus on commercial support, customer service, and assistance with sales department routines—ensuring process agility and service quality. **Responsibilities and Duties** * Provide commercial customer service via telephone, e\-mail, and WhatsApp, supporting quotations, proposals, negotiations, and service follow\-up; * Prepare and send commercial proposals and freight quotations, ensuring correct application of pricing tables; * Support the commercial negotiation process, ensuring compliance with internal policies and system records; * Track commercial requests, such as pickup requests, invoice status, and freight release; * Support the sales team in analyzing freight rate tables, validating commercial terms, and authorizing shipments; * Resolve commercial pending items that may impact billing and sales progress; * Maintain proactive relationships with customers and internal departments, contributing to loyalty and satisfaction. **Requirements and Qualifications** * Completed high school education (a college degree is considered a plus); * Prior experience in customer service or commercial roles; * Strong verbal and written communication skills. **Additional Information** **BENEFITS OF BEING TECMAR** ---------------------------- * **To care for your physical and mental health:** Health insurance and dental plan, extendable to dependents; Viva Bem Program: Focused on Physical Health, Emotional Health, and Social Health; ‍ WellHub and TotalPass (discounts at gyms). * **To support your daily life:** On\-site parking (subject to availability) or transportation allowance; On\-site cafeteria offering breakfast and lunch; Loginers: Opportunity to work and exchange knowledge daily with an exceptional and welcoming team; Ah! We celebrate all major holidays here. * **To develop your career:** Individual Development Plan (IDP) built with your leader; Feedback\-oriented and development\-focused culture; Commission; People Cycle: Annual performance evaluation; Goal tracking. * **You at the center:** ‍️ Therapeutic Moment: Discounts on MSC Cruises; Living Area: Dedicated space for enjoying your coffee break. ### **Driven by purpose. Connected across Brazil.** For over 20 years, **Tecmar Transportes e Logística** has been part of Brazil’s transportation history. Our journey is guided by **efficiency, safety, and partnership**, delivering solutions that **connect businesses, bring people closer together**, and **strengthen supply chains** nationwide. Since **2022**, integrated into the **Log\-In Integrated Logistics Group**, we have expanded our horizons and now offer even more comprehensive solutions. Leveraging **multimodality**, we combine road transport with coastal shipping, enabling **greater agility, efficiency, and sustainability** in less\-than\-container\-load (LCL) cargo transportation. Our commitment is simple yet essential: **ensuring everything arrives where it needs to, on time and safely.** But what truly **drives this mechanism are people.** It is in them that lies the strength sustaining our values and bringing our culture to life. At Tecmar, we believe **extraordinary results stem from genuine relationships** — listening with empathy, inspiring through example, and connecting talents to our core identity. **Caring, developing, and transforming** are as integral to our routine as **transporting and delivering.** It is this blend of **efficiency and humanity** that makes Tecmar a place where **work has purpose** and **growth is collective.** ### **Our Logistics Solutions:** * **Warehousing:** National network of warehouses and systems ensuring control and precision at every stage. * **Road\-Coastal Shipping Integration (Rodocabotagem):** Integration of road and maritime transport, reducing environmental impact and increasing efficiency. * **Container Transportation:** Secure and agile solutions for large volumes and multiple transport modes. * **Less\-Than\-Container\-Load (LCL) and Full Truckload (FTL):** Operations using our own fleet, offering flexibility and real\-time monitoring. Our daily operations are sustained by values that represent us: **Safety, Ethics, Owner\-Mindset, Customer Respect, Simplicity, Teamwork, and Recognition.** These guide us as we continue evolving and delivering ever greater value to those who trust us. **Tecmar and Log\-In Group:** What drives us is our people.