Job Summary: The Gate Operator is responsible for performing gate-related activities, including recording data, instructing third-party contractors, and optimizing traffic flow—ensuring operational efficiency and excellent customer service. Key Highlights: 1. Opportunity for significant impact on the global economy and your career. 2. An energizing and pioneering environment with a diverse team focused on technology. 3. Potential to explore global opportunities within Maersk. **Position:** Gate Operator **Work Type:** 100% On-site **Location:** Itajaí \- SC **Working Hours:** 4:00 PM to 12:47 AM Our vision goes beyond the ocean: integrating container logistics to connect and simplify our customers’ supply chains—and we rely on our people to make it happen! **What We Offer?** We are on a revolutionary journey to simplify global trade, giving us the chance to deliver substantial impact on the world economy—and on your career. With meaningful personal responsibility, you’ll deepen your industry knowledge and build highly valued communication and commercial skills for client-facing roles—likely at a pace that will surprise you. Energizing and pioneering, this is also an environment that keeps you motivated. You’ll join a genuinely diverse and talented team passionate about technology, customers, and colleagues. And thanks to our global scale, you’ll be well-positioned to explore opportunities across Maersk worldwide. Many other highlights include cutting-edge talent development initiatives and competitive benefits. **Our Opportunity:** Responsible for executing gate operations—including evaluating, recording, and reporting relevant data—as well as instructing third-party contractors on internal rules and routes. Contribute to maintaining an optimized traffic flow at the gate by assisting truck drivers/carriers. **Key Responsibilities:** * Execute gate operations, ensuring all matters related to container delivery and receipt are addressed before trucks enter or exit the terminal. * Ensure no container and/or truck enters or exits the terminal without proper transaction registration; assist in daily terminal operations to keep terminal circulation routes unobstructed and maintain constant attention on traffic flow. * Generate and forward informative reports to customers. Resolve problematic transactions by adjusting parameters and forwarding cases of damaged equipment to customers via email, specifying damages and transmitting information accordingly. * Keep the area’s system updated by entering information into the database. Organize and maintain up-to-date files, registries, document records, and area-related information. * Deliver the best and fastest operational service and information, handling complaints and concerns while providing timely and appropriate updates to the relevant department. * Ensure smooth import return flows, unloading, transfers, export, and loading according to predetermined time schedules. * Monitor operations through the Alcis WMS to support the CFS planning department with loose cargo loading and unloading flows. * Contribute to continuous improvement of the company’s environmental performance. * Support compliance with the company’s adopted management systems/policies. * Archive all documents related to terminal operations in the established order and under appropriate conditions, in accordance with applicable law. **Who We’re Looking For:** * Proven experience (6 months to 1 year in this or similar roles). * Experience in administrative functions (minimum 1 year). * Experience in customer service. * Completed High School education. At Maersk, we value the diversity of our talent and strive to recruit the best person for the job. We value diversity in all its forms—including but not limited to gender, age, nationality, race, sexual orientation, disability, or religious beliefs. We are proud of our diversity and see it as a true source of strength in building high-performing teams. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, pregnancy, gender identity or any other characteristic protected by applicable law. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .
João Silva
Indeed · HR
João Silva
Indeed · HR
