Job Summary: An enterprise freight carrier is seeking a Customer Service Representative to handle collection generation and supervision, customer service, incident resolution, and operational support. Key Highlights: 1. Handling collection generation and supervision 2. Multi-channel customer service and incident resolution 3. Collaboration with the routing and operations team The enterprise freight carrier seeks a Customer Service Representative in São Paulo. Transpen is a company specialized in transportation and logistics, offering efficient solutions for the industry. With a modern fleet and qualified team, it ensures safe and timely delivery of goods. **Responsibilities:** Generating collections in the system. Supervising and monitoring collections. Updating and communicating delivery status to customers. Providing service via telephone, e\-mail, and WhatsApp. Handling incidents. Providing operational support in collaboration with the routing and operations team. Previous experience as a Customer Service Agent, Telemarketing Operator, Customer Service Assistant, or Customer Service Consultant may indicate suitability for some of the duties associated with this position. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:** * Employment Type: Full-time, on-site. * Schedule: Full-time * Working Hours: To be determined.
João Silva
Indeed · HR
João Silva
Indeed · HR
