**Responsibilities:** Provide customer service via telephone, WhatsApp, or other available channels in the department to carry out relevant tasks; Handle customer complaints regarding emergency service and equipment difficulties, providing appropriate assistance; Assist customers with system installation processes; Open service protocols for other departments to perform procedures requested by customers; Contact Operations Consultants for analysis and support regarding requests or difficulties; Perform other duties inherent to the position. **Mandatory Requirements:** Completed high school education; **Desirable Requirements:** Familiarity with Microsoft Office suite is desirable; Customer service experience is desirable. Schedule: Monday to Friday (fixed hours), weekends and holidays (rotating shift) Employment Type: Full-time CLT contract Compensation: R$2\.033,00 per month Benefits: * Medical insurance * Dental insurance * Life insurance * Meal allowance * Food voucher * Transportation allowance Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
