Description
Job Summary:
The Commercial Administrative Assistant will handle customer and supplier inquiries, analyze demands, request freight quotations, and support various departments, contributing to the continuous improvement of processes.
Key Highlights:
1. Multichannel customer and supplier support
2. Support for New Business, Logistics, and Dispatch departments
3. Focus on continuous improvement and process quality
Transdica Transportes has an open position for a Commercial Administrative Assistant. Key responsibilities include:
* Handling customer and supplier inquiries via phone, e-mail, WhatsApp, and other communication channels;
* Providing and receiving information regarding products and services to customers;
* Clarifying doubts and monitoring trip status (occasionally);
* Analyzing customer demands and requests, collecting necessary information to organize transportation and ensure service excellence;
* Requesting freight quotations and registering quotation requests in the ERP system;
* Scheduling material pickups from customers' suppliers;
* Supporting the New Business, Logistics, and Dispatch departments;
* Executing cancellation procedures per customer requests;
* Contributing to continuous improvement and quality assurance within departmental processes.
Employment Type: Full-time CLT
Salary: R$1\.756,06 per month
Benefits:
* Medical assistance
* Dental assistance
* Fuel allowance
* Free parking
* Profit-sharing program
* Life insurance
* Meal voucher
* Transportation voucher
Work Location: On-site