Collections Operator

Description

**About the company:** Present for over two decades in the education sector, IESDE is a national reference in producing high-quality educational content. We develop teaching systems composed of books and videos, qualified and adapted to the Brazilian reality. Guided by excellence as its premise and by the concept of applying intelligence to the challenges presented by the education sector, IESDE contributes to knowledge transmission and the training of competent professionals. The company’s production focuses on preparing and formatting books, videos, and computer platforms, always in an integrated and complementary manner. **Responsibilities:** * Contacting customers; * Negotiating debts; * Updating information; * Providing payment guidance; * Resolving issues; * Monitoring agreements; * Maintaining ethics and respect. Requirements: **Requirements:** * Completed high school education; * Prior experience in telemarketing customer service; * Strong verbal and written communication skills, and active listening ability; * Ability to work effectively in a team. Benefits * Unimed health insurance plan with no co-payment, effective after the probationary period. * Nutritional counseling plan. * Life insurance. * 50% tuition scholarship for undergraduate or postgraduate (distance learning) programs at partner institutions. * Meal allowance of BRL 37.00 per day. * Transportation voucher. * Car leasing discount. * Monthly performance bonus. * 100% on-site work. * Monday to Friday, **from 2:20 PM to 8:40 PM;** * **Salary: BRL 1439.00.**