Description: What you need to have * High school diploma (technical or higher education in a related field currently pursued is desirable). * Prior experience in this role or in administrative activities. * Intermediate proficiency in Microsoft Office Suite (primarily Excel and Outlook). * Strong verbal and written communication skills. * Organizational skills and attention to detail. * Ability to work collaboratively in a team and meet deadlines. * Monitor and keep stakeholders informed regarding order return status, ensuring smooth handling of cases and resolution of incidents. * Monitor and control incomplete delivery routes, keeping stakeholders informed and ensuring completion of all routes. * Update operational logistics indicators, reporting daily and monthly results. * Request product exchanges and replacements, entering demands received from the delivery team. * Answer internal and external phone calls courteously and promptly. * Receive daily fleet assignments and direct the delivery team accordingly. * Perform other related duties as assigned by the immediate supervisor. 2512130202201917611