Billing Analyst

Description

Job Summary: Billing Assistant to work with agility, accuracy, and quality in billing digital orders, connecting billing, logistics, and control. Key Highlights: 1. Essential role connecting billing, logistics, and control 2. Ideal for individuals who value organization and well-executed processes 3. Ensures agility, accuracy, and quality in order billing We are seeking a Billing Assistant to join our team, tasked with ensuring agility, accuracy, and quality in billing orders from our digital channels, directly contributing to an excellent customer experience. This is an essential operational position that connects billing, logistics, and control—ideal for individuals who value organization, attention to detail, and well-executed processes within a dynamic environment. Key Responsibilities * **Quotation and Negotiation:** Conduct freight quotations with carriers, comparing prices, delivery times, and additional services to select the best option. * **Freight Audit:** Verify CT-e (Electronic Freight Bill) closures per client, validating whether billed amounts comply with current contracts. * **Billing and Invoice Issuance:** Perform billing routines in the transportation segment, including document analysis and goods receipt. * **Logistics Interface:** Collaborate with operational departments and carriers to ensure efficiency in pickup and delivery. * **Freight Calculation:** Calculate freight costs, taxes, and tax rates. * **Customer Service Responsibility:** (Handling complaints) * **System Usage:** Upper **Requirements and Profile** * **Technical:** Advanced Excel (Pivot Tables, VLOOKUP) and experience with Upper ERP system * **Behavioral:** Analytical, detail-oriented, with strong argumentation and negotiation skills when dealing with suppliers. * **Experience:** Prior experience in freight companies or logistics operators Compensation: R$2.400,00 - R$2.800,00 per month Benefits: * Dental insurance * Life insurance * Meal allowance * Transportation allowance Work Location: On-site